The bulk upload members functionality allows you to bulk upload members to the community as well as bulk upload members to a specific Group.

Bulk Creating users in the Community

Bulk create users in your community with a few simple steps:

1. You will just need to create a .csv file with the users you want to create
   
   1. The .csv file will contain the email address, username, and display name
2. A custom widget will be leveraged and you will upload the file using this widget
3. A job will get the uploaded file and add the users
4. Once complete you will receive a conversation notification stating how many users have been created.

Bulk Adding Members to a Group

Bulk add members to a group (and the Community) with just a few simple steps:

1. You will just need to create a .csv file with the users you want to add to the Group
   
   1. The .csv file will contain the email address, username, and display name
2. A custom widget will be leveraged and you will upload the file using this widget
3. The plugin will read the file and add the users as a member of the group
   
   1. If a user does not exist in the Community, the user will be created automatically
4. Once complete you will receive a conversation notification stating how many users have been created

Additional information about this plugin:

• If you are using SSO with your community, the users will need to be created in your IDP with the same information before you create them in the Community
  • Depending on the type of SSO and any custom workflows you have implemented, this plugin may not work.
• Users who are not members of the Community will have an account created
• Before they can log in, each user will need to go through the reset password process to create their own password
• Users who are added to a Group will receive the “Welcome to the Group” notification
• Users who are added to the Community will receive the "Welcome to the Community" notification
• The top row of the user file should NOT include a header. The expectation is that the first row is actual user data

Contact Verint Professional Services using the blue "Contact" button on the left or reach out to your Customer Success Manager for more information.

Sample Screen Shot

Conversation message with the details of the upload.