The Community Channels concept offers a dynamic solution to enhance communication and collaboration within your community. Community Channels empowers members to create their own dedicated private or public communication spaces, similar to popular apps like WhatsApp or Slack.

The Channels concept solves the following challenges:

Your community members gain the freedom to discuss their topics of interest in an accessible way with trusted peers, all within the familiar confines of your community platform.

• No longer needing to find alternative places to connect, have conversations and keep in touch.
• Gaining the ability to talk about their own topics with the people they trust and invite to the channel.
• Simple communication and notification capabilities in the same place where the people are and the content is shared, not needing to switch between apps and sites.

Examples:

What's required to implement it? 

To implement the Community Best Practices Template, you just need the Verint Community platform.