I'm hoping others might share what enagement metrics they track using built in or Free tools. Currently, we perform manual calculations that are cumbersome and not necessarily helpful. Overall, Im looking for strategic tips on what type of things you can easily track (non-manually) and why you feel those constitude engagement. We're on 8.5
A FEW Things we are intersted in tracking are:
Email notification open rates (Many of our users view forums via email, is there ANY way to track these if they dont (eg) reply?)
Lower levels of Engagement (Pageviews by group or forum)
Individual Member Activity (Most Active Members in Each Group by type of activity- like, vs. reply vs. post)
Overall Likes by Group, etc.