The abuse service promotes good citizenship, community engagement, and participation. In release 9.0, Reported abuse, moderated content, and spammy content all feed into this system.
In the abuse workflow, abuse is moderated, flagged, appealed, reviewed, hidden, and/or removed. The abuse service handles reports on all kinds of content - application content (blog, forum, media gallery, wiki); comments, and status messages. The service uses plugins to catch spam and abuse.
Community members who are responsible for questionable content are emailed that their content is being considered abusive and can appeal the finding in the email. The appeal board is notified of an appeal by email and, in turn, upholds or overturns findings. If the finding is upheld, the content can be hidden. If the user contributes too much abusive content, the content and the user can be completely removed from the site.
An appeal board member, or a role having the site or group Review Abuse permission, can review abusive content by clicking Abuse Management to display the content as well as information about it and about the reporter.
In the abuse workflow:
Registered users can flag content, including in email subscriptions, as abusive; anonymous users cannot flag content for abuse.
Content that can be hidden includes:
It is possible for developers to configure a lock on content in order to prevent it being re-reported.
For more information about developing with the abuse service, please see this article.
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