Verint Community Ideas

We are here and listening to your feedback. While we can't get to every idea right away, we are reviewing each one and carefully evaluating how it will help you and all of our customers.

In the area below, take a look at some of our most popular items that we are currently reviewing or have planned to implement soon! Vote on the ones you feel would most benefit the product and you!

On the right, you can review any of the 35 recently completed ideas we've implemented into our product!

  • Permission Inheritance for Groups

    • Under Review
    • Not categorized
    • 1 Comment
    When launching a new group, the current process for assigning permissions to managers, members and owners includes editing permissions at the group level, site level and sometimes even the application level. This requires checking over 95 boxes at each...
    • Tue, Jun 18 2019 3:28 PM
  • Support for content-specific templates within the editor

    • Under Review
    • Not categorized
    • 0 Comments
    Add support for predefining HTML templates for specific content types (blog post, wiki page, etc) to be exposed through the editor to better enable consistent user-defined content and effective reuse of styling within user-defined content.
    • Tue, Aug 9 2016 8:45 AM
  • Challenge and Ideas enhancements

    • Planned
    • Not categorized
    • 7 Comments
    - Able to set a notification at a challenge level ( Shipped in 9.0 ) - Able to set a notification at an idea level ( Shipped in 9.0 ) - Able to move an idea from Challenge-A to Challenge-B ( Coming in 9.1 ) - Able to configure idea statuses (updating...
    • Tue, Mar 8 2016 4:09 PM
  • Calendar Synchronisation with 3rd Parties

    • Under Review
    • Not categorized
    • 0 Comments
    It would be soooo very good if we could synchronise the TC Calendar(s) with 3rd Parties like: Google Calendar Microsoft Exchange Iphone Calendar Andriod Calendar My clients don't even ask IF it is possible. They ask me HOW it is possible...
    • Thu, Mar 10 2016 1:15 AM
  • Rules: Need Triggers for User Profile Updates

    • Under Review
    • Not categorized
    • 2 Comments
    We really need to be able to establish Achievements for specific Profile Updates such as Avatar Uploaded, Twitter handle provided, Location provided, etc... In order to do this we would need some sort of User Profile Updated Event added.
    • Thu, Nov 3 2016 10:13 AM
  • Allow admin to define restricted posting options for 'new' users to combat spam

    • Under Review
    • Not categorized
    • 0 Comments
    In the battle to block spammers the platform allows various options. While many of the options do a good job of blocking spam the admin is always on a knife edge to balance blocking malicious users while not hampering genuine users. For one example take...
    • Thu, Apr 27 2017 5:23 AM
  • First Entrance CX Improvement

    • Under Review
    • Not categorized
    • 3 Comments
    We all know the drill. You get an account with a Telligent environment and in the next click you enter on the default home page with a feed that means nothing because you have not subscribed to anything. Remember your first date? Do you know how deadly...
    • Thu, Oct 20 2016 4:36 AM
  • Content Results by Keyword for New Content Reports

    • Under Review
    • Reporting/Analytics
    • 2 Comments
    We love the new reports that were recently released and are hoping you will continue the analytics focus. As an external support community it is crucial for us to see how many pieces of content were created for a particular product. I would like to propose...
    • Tue, Aug 27 2019 3:55 PM
  • Allow easy broadcast (via site banner) of a short HTML message to all community pages

    • Under Review
    • Not categorized
    • 3 Comments
    Can I re-raise for v10 that it would be great to have an OOTB (no customization) for admins to alert the entire community to an issue. User story: as a admin, I want to activate a short HTML message (as links to further information would be required...
    • Wed, Jan 18 2017 9:20 AM
  • Update Tags Without Editing the Content

    • Under Review
    • Forum
    • 0 Comments
    Currently if you want to add a tag to a piece of content you have to click Edit, add the tag and type is a reason for editing the content. THE IDEA: Make tags editable without having to actually edit the content. Tags can be added to permissions as...
    • Tue, Jun 18 2019 4:15 PM