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The Zimbra Community mention service incorporates a member's linked username or group name into messages and comments, promoting social engagement. The username and group name mentions link to the user profile or group home page.
When a user gets mentioned, the navigation bar Notifications icon shows an incremented number (for example, you go from one notification to two) and the mention is displayed in the profile Mentions tab. If configured in their Settings on the Notifications tab, the user can also receive Live Alerts about mentions.
After the post is saved, the mentioned name turns into a link.
- The mention service is part of core functionality.
- The mention service is modularized so that in addition to engaging community members with community content, third-party developers can also connect their applications with the service via the APIs.
Mentions promote engagement by linking to user profiles and group home pages. With profile or group information, members can determine whether they'd like to add the mentioned user as a friend or followee, or whether they'd like to join or subscribe to the mentioned group.
Mentions don't figure into content metrics.
A registered user can mention community members by their username or display name, group names, or applications from the following inputs:
- Quick Post
- Blog posts
- Media gallery posts
- Wiki posts
- Forum threads and replies
For more information about developing with the mention service, see Mentions.