Media Gallery Upload Error

Many of my users are getting the following error when they upload to a media gallery. The file appears to be posted, but we get an "Error" notification on the screen and the page doesn't redirect. I think this is the exception that is being thrown

Telligent.Evolution.Components.CSException: Permission to view group denied.
 at Telligent.Evolution.Api.Services.GalleryService.(Group , User )
 at Telligent.Evolution.Api.Services.GalleryService.GetGallery(Nullable`1 galleryId, String key, Nullable`1 groupId)
 at Telligent.Evolution.Extensibility.Api.Version1.ReadOnlyUnrenderableMediaEventArgsBase.()
 at Telligent.Evolution.Extensibility.Api.Version1.ReadOnlyUnrenderableMediaEventArgsBase.get_Application()
 at Telligent.Evolution.Api.Content.Galleries.MediaFileContentType.(MediaRenderEventArgs )
 at Telligent.Evolution.Extensibility.Api.Version1.MediaRenderEventHandler.Invoke(MediaRenderEventArgs e)
 at Telligent.Evolution.Api.Events.MediaEventExecutor.OnRender(MediaGalleryPost media, String propertyName, String propertyHtml, String target)
 at Telligent.Evolution.MediaGalleries.Components.MediaGalleryPost.RenderedBody(PostTarget target)
 at Telligent.Evolution.Api.Content.Galleries.GalleryApplicationType.(PageContext , IPageOutputController , Boolean )
 at Telligent.Evolution.Urls.Routing.SiteUrlRouteHandler.GetPageHttpHandler(RequestContext requestContext, PageContext pageContext)
 at Telligent.Evolution.Urls.Routing.SiteUrlRouteHandler.GetHttpHandler(RequestContext requestContext)
 at System.Web.Routing.UrlRoutingModule.PostResolveRequestCache(HttpContextBase context)
 at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
 at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

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0 Patrick M. over 5 years ago

I don't mean to ask the obvious..but I will :) Can you reproduce this? And is there anything odd with the permissions for the group the gallery is in? I have seen some oddness if people remove read group from some roles while granting other permissions, it does not always work out well.
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0 Luke R Davidson over 5 years ago in reply to Patrick M.

Yes, it is in a private group.

The person getting the error gets it all the time, but her account is a full-fledged administrator. She also has reports from regular users getting the error which ends up with them uploading the file multiple times.

The permissions have been altered on the gallery as well, but only for "Members" role...they have
Create Comments
Create Media
Download Media
Link to URLs as Media
Rate Media
Read Media
Upload Files as Media
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0 Luke R Davidson over 5 years ago in reply to Luke R Davidson

Also, the group permissions have not been altered, other than initially setting it up as a Private Group
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0 Patrick M. over 5 years ago in reply to Luke R Davidson

If its not a blatant obvious permission issue in the UI, I would probably suggest a support ticket as these generally require more investigation than a simple thread, usually access to the database.
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0 Patrick M. over 5 years ago in reply to Luke R Davidson

If its not a blatant obvious permission issue in the UI, I would probably suggest a support ticket as these generally require more investigation than a simple thread, usually access to the database.
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