https://community.telligent.com/community/14/w/api-documentation/77068/helpfulness-in-process-api-service<p><span>Developing on Verint Community? Use the API documentation as a reference for all supported interactions with Verint Community.</span></p>en-US14.0.0.684 14https://community.telligent.com/community/14/w/api-documentation/77068/helpfulness-in-process-api-serviceWed, 14 May 2025 16:50:34 GMT46739ed2-e60c-42d9-a60d-b66632d57560Verint | Telligent Communityhttps://community.telligent.com/community/14/w/api-documentation/77068/helpfulness-in-process-api-service#commentsCurrent Revision posted to API Documentation by Verint | Telligent Community on 05/14/2025 16:50:34<br /> <hr class="generated-documentation-start" style="border-width:0;" /><div class="documentation"><p>This service is available via <code>Telligent.Evolution.Extensibility.Apis.Get&lt;Telligent.Evolution.Extensibility.Api.Version1.IHelpfulness&gt;()</code></p><div class="documentation-members events"><h2>Events</h2><h3>Events.AfterCreate</h3><h4>Handler</h4><pre>void HelpfulnessAfterCreateEventHandler([[HelpfulnessAfterCreateEventArgs In-Process API Event Argument|HelpfulnessAfterCreateEventArgs]] e); </pre><h3>Events.AfterUpdate</h3><h4>Handler</h4><pre>void HelpfulnessAfterUpdateEventHandler([[HelpfulnessAfterUpdateEventArgs In-Process API Event Argument|HelpfulnessAfterUpdateEventArgs]] e); </pre><h3>Events.BeforeCreate</h3><h4>Handler</h4><pre>void HelpfulnessBeforeCreateEventHandler([[HelpfulnessBeforeCreateEventArgs In-Process API Event Argument|HelpfulnessBeforeCreateEventArgs]] e); </pre><h3>Events.BeforeUpdate</h3><h4>Handler</h4><pre>void HelpfulnessBeforeUpdateEventHandler([[HelpfulnessBeforeUpdateEventArgs In-Process API Event Argument|HelpfulnessBeforeUpdateEventArgs]] e); </pre></div><div class="documentation-members methods"><h2>Methods</h2><h3> AdditionalInfo Delete(<a href="https://learn.microsoft.com/en-us/dotnet/api/system.int32?view=net-9.0">int</a> id); </h3><h4>Parameters</h4><table cellspacing="0" cellpadding="2" width="99%" class="WikiTable"><thead><tr class="WikiTableBgBlue"><th>Name</th><th>Type</th><th>Description</th><th>Required</th><th>Default</th><th>Options</th></tr></thead><tbody><tr><td>id</td><td><code><a href="https://learn.microsoft.com/en-us/dotnet/api/system.int32?view=net-9.0">int</a></code></td><td>Id</td><td>Required</td><td></td><td></td></tr></tbody></table><h4>Return Type</h4><p><code>[[AdditionalInfo In-Process API Supplementary Type|AdditionalInfo]]</code></p><h3> Helpfulness Get(<a href="https://learn.microsoft.com/en-us/dotnet/api/system.int32?view=net-9.0">int</a> id); </h3><h4>Parameters</h4><table cellspacing="0" cellpadding="2" width="99%" class="WikiTable"><thead><tr class="WikiTableBgBlue"><th>Name</th><th>Type</th><th>Description</th><th>Required</th><th>Default</th><th>Options</th></tr></thead><tbody><tr><td>id</td><td><code><a href="https://learn.microsoft.com/en-us/dotnet/api/system.int32?view=net-9.0">int</a></code></td><td>Id</td><td>Required</td><td></td><td></td></tr></tbody></table><h4>Return Type</h4><p><code>[[Helpfulness In-Process API Supplementary Type|Helpfulness]]</code></p><h3> Helpfulness IsHelpful(<a href="https://learn.microsoft.com/en-us/dotnet/api/system.guid?view=net-9.0">Guid</a> articleId); </h3><h4>Parameters</h4><table cellspacing="0" cellpadding="2" width="99%" class="WikiTable"><thead><tr class="WikiTableBgBlue"><th>Name</th><th>Type</th><th>Description</th><th>Required</th><th>Default</th><th>Options</th></tr></thead><tbody><tr><td>articleId</td><td><code><a href="https://learn.microsoft.com/en-us/dotnet/api/system.guid?view=net-9.0">Guid</a></code></td><td>Article Id</td><td>Required</td><td></td><td></td></tr></tbody></table><h4>Return Type</h4><p><code>[[Helpfulness In-Process API Supplementary Type|Helpfulness]]</code></p><h3> PagedList&lt;Helpfulness&gt; List(HelpfulnessListOptions options); </h3><h4>Parameters</h4><table cellspacing="0" cellpadding="2" width="99%" class="WikiTable"><thead><tr class="WikiTableBgBlue"><th>Name</th><th>Type</th><th>Description</th><th>Required</th><th>Default</th><th>Options</th></tr></thead><tbody><tr><td>options</td><td><code>[[HelpfulnessListOptions In-Process API Supplementary Type|HelpfulnessListOptions]]</code></td><td>Options</td><td>Required</td><td></td><td></td></tr></tbody></table><h4>Return Type</h4><p><code>[[PagedList(T) In-Process API Supplementary Type|PagedList]]&lt;[[Helpfulness In-Process API Supplementary Type|Helpfulness]]&gt;</code></p><h3> Helpfulness NotHelpful(<a href="https://learn.microsoft.com/en-us/dotnet/api/system.guid?view=net-9.0">Guid</a> articleId, <a href="https://learn.microsoft.com/en-us/dotnet/api/system.int32?view=net-9.0">int</a> responseTypeId, HelpfulnessCreateOptions options); </h3><h4>Parameters</h4><table cellspacing="0" cellpadding="2" width="99%" class="WikiTable"><thead><tr class="WikiTableBgBlue"><th>Name</th><th>Type</th><th>Description</th><th>Required</th><th>Default</th><th>Options</th></tr></thead><tbody><tr><td>articleId</td><td><code><a href="https://learn.microsoft.com/en-us/dotnet/api/system.guid?view=net-9.0">Guid</a></code></td><td>Article Id</td><td>Required</td><td></td><td></td></tr><tr><td>responseTypeId</td><td><code><a href="https://learn.microsoft.com/en-us/dotnet/api/system.int32?view=net-9.0">int</a></code></td><td>Response Type Id</td><td>Required</td><td></td><td></td></tr><tr><td>options</td><td><code>[[HelpfulnessCreateOptions In-Process API Supplementary Type|HelpfulnessCreateOptions]]</code></td><td>Options</td><td>Required</td><td></td><td></td></tr></tbody></table><h4>Return Type</h4><p><code>[[Helpfulness In-Process API Supplementary Type|Helpfulness]]</code></p><h3> Helpfulness Update(<a href="https://learn.microsoft.com/en-us/dotnet/api/system.int32?view=net-9.0">int</a> id, HelpfulnessUpdateOptions options); </h3><h4>Parameters</h4><table cellspacing="0" cellpadding="2" width="99%" class="WikiTable"><thead><tr class="WikiTableBgBlue"><th>Name</th><th>Type</th><th>Description</th><th>Required</th><th>Default</th><th>Options</th></tr></thead><tbody><tr><td>id</td><td><code><a href="https://learn.microsoft.com/en-us/dotnet/api/system.int32?view=net-9.0">int</a></code></td><td>Id</td><td>Required</td><td></td><td></td></tr><tr><td>options</td><td><code>[[HelpfulnessUpdateOptions In-Process API Supplementary Type|HelpfulnessUpdateOptions]]</code></td><td>Options</td><td>Required</td><td></td><td></td></tr></tbody></table><h4>Return Type</h4><p><code>[[Helpfulness In-Process API Supplementary Type|Helpfulness]]</code></p></div></div><hr class="generated-documentation-end" style="border-width:0;" /><div style="clear:both;"></div>