Conversations In-Process API Service

Verint | Telligent Community — Wed, 14 May 2025 16:50:23 GMT

Current Revision posted to API Documentation by Verint | Telligent Community on 05/14/2025 16:50:23

This service is available via Telligent.Evolution.Extensibility.Apis.Get<Telligent.Evolution.Extensibility.Api.Version1.IConversations>()

Events

Events.AfterDelete

Handler

void ConversationAfterDeleteEventHandler([[ConversationAfterDeleteEventArgs In-Process API Event Argument|ConversationAfterDeleteEventArgs]] e);

Events.AfterParticipantsUpdate

Handler

void ConversationAfterParticipantsUpdateEventHandler([[ConversationAfterParticipantsUpdateEventArgs In-Process API Event Argument|ConversationAfterParticipantsUpdateEventArgs]] e);

Events.AfterRead

Handler

void ConversationAfterReadEventHandler([[ConversationAfterReadEventArgs In-Process API Event Argument|ConversationAfterReadEventArgs]] e);

Properties

Name	Type	Description	Default	Options
ContentTypeId	`Guid`	Content type identifier for conversations

Methods

bool CanStartConversationWith(string userName);

Identifies whether the accessing user can start a conversation with the provided user.

Parameters

Name	Type	Description	Required	Default	Options
userName	`string`	User Name	Required

Return Type

bool

int Count(string readStatus);

Parameters

Name	Type	Description	Required	Default	Options
readStatus	`string`	Read status	Required		NotSet, Read, Unread

Return Type

int

Conversation Create(string body, string usernames);

Creates a new conversation

Parameters

Name	Type	Description	Required	Default	Options
body	`string`	Body of the conversation's first message	Required
usernames	`string`	One or more usernames to include in the conversation (comma separated).	Required

Return Type

[[Conversation In-Process API Supplementary Type|Conversation]]

Conversation Create(string body, string usernames, IList<int> readParticipants);

Creates a new conversation

Parameters

Name	Type	Description	Required
body	`string`	Body of the conversation's first message	Required
usernames	`string`	One or more usernames to include in the conversation (comma separated).	Required
readParticipants	`IList<int>`	Read participants	Required

Return Type

[[Conversation In-Process API Supplementary Type|Conversation]]

AdditionalInfo Delete(Guid id);

Delete/hide a conversation. The conversation will be deleted when all participants delete or leave the conversation. If any participant replies, all participants who deleted the conversation will see the full conversation again.

Parameters

Name	Type	Description	Required	Default	Options
id	`Guid`	Id conversation to delete	Required

Return Type

[[AdditionalInfo In-Process API Supplementary Type|AdditionalInfo]]

Conversation Get(Guid conversationId);

Gets a conversation

Parameters

Name	Type	Description	Required	Default	Options
conversationId	`Guid`	Id of conversation	Required

Return Type

[[Conversation In-Process API Supplementary Type|Conversation]]

Conversation Get(string[] participantUsernames);

Gets a conversation by participant list

Parameters

Name	Type	Description	Required	Default	Options
participantUsernames	`string[]`	List of User ids	Required

Return Type

[[Conversation In-Process API Supplementary Type|Conversation]]

bool HasLeft(Guid id, int userId);

Identifies if a participant has left the conversation.

Parameters

Name	Type	Description	Required	Default	Options
id	`Guid`	Id of the conversation	Required
userId	`int`	The user ID of the participant to review.	Required

Return Type

bool

AdditionalInfo Leave(Guid id);

Leave a conversation. The conversation will be deleted when all participants delete or leave the conversation. If any participant replies, participants who have left will not be reactivated in the conversation but can be reactivated manually by other participants.

Parameters

Name	Type	Description	Required	Default	Options
id	`Guid`	Id conversation to leave	Required

Return Type

[[AdditionalInfo In-Process API Supplementary Type|AdditionalInfo]]

PagedList<Conversation> List(ConversationsListOptions options = null);

List conversations

Parameters

Name	Type	Description	Required	Default	Options
options	`[[ConversationsListOptions In-Process API Supplementary Type\|ConversationsListOptions]]`	Optional parameter names are: ReadStatus, PageSize, PageIndex. If left unspecified, ReadStatus defaults to NotSet.	Optional

Return Type

[[PagedList(T) In-Process API Supplementary Type|PagedList]]<[[Conversation In-Process API Supplementary Type|Conversation]]>

void MarkAsRead(Guid id, bool hasRead);

Mark a conversation as Read or Unread

Parameters

Name	Type	Description	Required	Default	Options
id	`Guid`	Id conversation to mark as read	Required
hasRead	`bool`	Read or Unread	Required

AdditionalInfo Restore(Guid id, int userId);

Restore a participant who has left the conversation. If the requestor can start a conversation with the requested user and the user had previously left the conversation, the requested user will be restored in the conversation.

Parameters

Name	Type	Description	Required	Default	Options
id	`Guid`	Id of the conversation	Required
userId	`int`	The user ID of the partipiant who left that should be restored.	Required

Return Type

[[AdditionalInfo In-Process API Supplementary Type|AdditionalInfo]]