<?xml version="1.0" encoding="UTF-8" ?>
<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Verint Community Management Training</title><link>https://community.telligent.com/community/13/w/manager-training</link><description>&lt;p&gt;&lt;span&gt;Managing Verint Community? Review the Verint Community Management Basics Course. Review the modules and check your understanding with exercises.&lt;/span&gt;&lt;/p&gt;</description><dc:language>en-US</dc:language><generator>14.0.0.586 14</generator><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/13/w/manager-training</link><pubDate>Thu, 05 Sep 2024 09:47:19 GMT</pubDate><guid isPermaLink="false">7a422174-4219-4105-9e0b-00f833390730</guid><dc:creator>Jon Allen</dc:creator><comments>https://community.telligent.com/community/13/w/manager-training/71976/DefaultWikiPage#comments</comments><description>Current Revision posted to Manager Training by Jon Allen on 09/05/2024 09:47:19&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community 11.x and 12.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-14-08/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;br /&gt;&lt;span style="font-size:75%;"&gt;Video 2:03&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;&lt;em&gt;Please note that each video in this collection includes the duration, in minutes and seconds. The entire collection includes just over 2-hours and 19-minutes of video.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1g68hfdj10"&gt;&lt;a id="Community_Manager_Introduction"&gt;&lt;/a&gt;Community Manager Introduction&lt;/h2&gt;
&lt;p&gt;New to the Verint Community platform? This interactive guide offers an overview of working with the platform including hyperlinks to training videos and our online documentation to quickly get you up to speed. You will need to download this .pdf&amp;nbsp; file to activate the hyperlinks.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-14-08/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos and adding &lt;a href="/customers/b/tips-tricks"&gt;Tips and Tricks&lt;/a&gt; blog posts to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to our collection. We are always looking for new pointers to share with others.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/13/w/manager-training/71976/DefaultWikiPage/revision/4</link><pubDate>Thu, 05 Sep 2024 09:46:27 GMT</pubDate><guid isPermaLink="false">7a422174-4219-4105-9e0b-00f833390730</guid><dc:creator>Jon Allen</dc:creator><comments>https://community.telligent.com/community/13/w/manager-training/71976/DefaultWikiPage#comments</comments><description>Revision 4 posted to Manager Training by Jon Allen on 09/05/2024 09:46:27&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community 11.x, 12.x, and 13.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-14-08/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;br /&gt;&lt;span style="font-size:75%;"&gt;Video 2:03&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;&lt;em&gt;Please note that each video in this collection includes the duration, in minutes and seconds. The entire collection includes just over 2-hours and 19-minutes of video.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1g68hfdj10"&gt;&lt;a id="Community_Manager_Introduction"&gt;&lt;/a&gt;Community Manager Introduction&lt;/h2&gt;
&lt;p&gt;New to the Verint Community platform? This interactive guide offers an overview of working with the platform including hyperlinks to training videos and our online documentation to quickly get you up to speed. You will need to download this .pdf&amp;nbsp; file to activate the hyperlinks.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-14-08/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos and adding &lt;a href="/customers/b/tips-tricks"&gt;Tips and Tricks&lt;/a&gt; blog posts to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to our collection. We are always looking for new pointers to share with others.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/13/w/manager-training/71976/DefaultWikiPage/revision/3</link><pubDate>Wed, 01 May 2024 04:55:39 GMT</pubDate><guid isPermaLink="false">7a422174-4219-4105-9e0b-00f833390730</guid><dc:creator>Jon Allen</dc:creator><comments>https://community.telligent.com/community/13/w/manager-training/71976/DefaultWikiPage#comments</comments><description>Revision 3 posted to Manager Training by Jon Allen on 05/01/2024 04:55:39&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community 11.x and 12.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-14-08/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;br /&gt;&lt;span style="font-size:75%;"&gt;Video 2:03&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;&lt;em&gt;Please note that each video in this collection includes the duration, in minutes and seconds. The entire collection includes just over 2-hours and 19-minutes of video.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1g68hfdj10"&gt;&lt;a id="Community_Manager_Introduction"&gt;&lt;/a&gt;Community Manager Introduction&lt;/h2&gt;
&lt;p&gt;New to the Verint Community platform? This interactive guide offers an overview of working with the platform including hyperlinks to training videos and our online documentation to quickly get you up to speed. You will need to download this .pdf&amp;nbsp; file to activate the hyperlinks.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-14-08/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos and adding &lt;a href="/customers/b/tips-tricks"&gt;Tips and Tricks&lt;/a&gt; blog posts to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to our collection. We are always looking for new pointers to share with others.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/13/w/manager-training/71976/DefaultWikiPage/revision/2</link><pubDate>Tue, 05 Mar 2024 17:01:47 GMT</pubDate><guid isPermaLink="false">7a422174-4219-4105-9e0b-00f833390730</guid><dc:creator>Ben Tiedt</dc:creator><comments>https://community.telligent.com/community/13/w/manager-training/71976/DefaultWikiPage#comments</comments><description>Revision 2 posted to Manager Training by Ben Tiedt on 03/05/2024 17:01:47&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-14-08/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;br /&gt;&lt;span style="font-size:75%;"&gt;Video 2:03&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;&lt;em&gt;Please note that each video in this collection includes the duration, in minutes and seconds. The entire collection includes just over 2-hours and 19-minutes of video.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1g68hfdj10"&gt;&lt;a id="Community_Manager_Introduction"&gt;&lt;/a&gt;Community Manager Introduction&lt;/h2&gt;
&lt;p&gt;New to the Verint Community platform? This interactive guide offers an overview of working with the platform including hyperlinks to training videos and our online documentation to quickly get you up to speed. You will need to download this .pdf&amp;nbsp; file to activate the hyperlinks.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-14-08/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos and adding &lt;a href="/customers/b/tips-tricks"&gt;Tips and Tricks&lt;/a&gt; blog posts to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to our collection. We are always looking for new pointers to share with others.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Manager Training</title><link>https://community.telligent.com/community/13/w/manager-training/71976/DefaultWikiPage/revision/1</link><pubDate>Tue, 05 Mar 2024 16:56:55 GMT</pubDate><guid isPermaLink="false">7a422174-4219-4105-9e0b-00f833390730</guid><dc:creator>Ben Tiedt</dc:creator><comments>https://community.telligent.com/community/13/w/manager-training/71976/DefaultWikiPage#comments</comments><description>Revision 1 posted to Manager Training by Ben Tiedt on 03/05/2024 16:56:55&lt;br /&gt;
&lt;div style="clear:both;"&gt;&lt;/div&gt;
</description></item></channel></rss>