API Documentation

Ben Tiedt — Mon, 10 Feb 2025 20:44:48 GMT

Current Revision posted to API Documentation by Ben Tiedt on 02/10/2025 20:44:48

This section documents all of the platform APIs for Verint Community.

The Verint Community Platform APIs consist of:

These versioned APIs allow developers to customize and innovate on the platform while not having to worry about breaking changes when new versions of the platform are released.

The Platform API is exposed to extensions via a REST API, Scripting (Widget, Theme, Email, Automation, and Embeddables) API, Plugin API, and an in-Process API. The Platform API (and only the Platform API) is guaranteed to work through upgrades and be documented through release notes. Only the Platform API is supported for customization and subject to versioning, obsolescence policies, and upgrade safety.

How do you ensure that you're using the Platform API? Follow these guidelines:

If you're creating a Studio Widget, Theme, Email, Automation, or Embeddable, you only have access to the Platform API. There is nothing additional that you need to verify.
If you're using the REST API, you only have access to the Platform API. There is nothing additional that you need to verify.
If you're writing .net code that runs within the Verint Community platform, ensure that you're only interacting with Telligent.Evolution.* assemblies via classes, enumerations, and interfaces that exist within the Telligent.Evolution.Extensibility.* namespace. The Platform API and plugin types exist solely in this namespace. Only this namespace is guaranteed to work through upgrades.

Note that database resources created by the Verint Community platform are not considered part of the supported API and are subject to change without notice.

API Documentation

Ben Tiedt — Mon, 10 Feb 2025 20:42:56 GMT

Revision 3 posted to API Documentation by Ben Tiedt on 02/10/2025 20:42:56

This section documents all of the platform APIs for Verint Community.

The Verint Community Platform APIs consist of:

These versioned APIs allow developers to customize and innovate on the platform while not having to worry about breaking changes when new versions of the platform are released.

How do you ensure that you're using the Platform API? Follow these guidelines:

If you're creating a Studio Widget, Theme, Email, Automation, or Embeddable, you only have access to the Platform API. There is nothing additional that you need to verify.
If you're using the REST API, you only have access to the Platform API. There is nothing additional that you need to verify.
If you're writing .net code that runs within the Verint Community platform, ensure that you're only interacting with Telligent.Evolution.* assemblies via classes, enumerations, and interfaces that exist within the Telligent.Evolution.Extensibility.* namespace. The Platform API and plugin types exist solely in this namespace. Only this namespace is guaranteed to work through upgrades.

API Documentation

Ben Tiedt — Fri, 08 Mar 2024 18:11:21 GMT

Revision 2 posted to API Documentation by Ben Tiedt on 03/08/2024 18:11:21

This section documents all of the platform APIs for Verint Community.

The Verint Community Platform APIs consist of:

These versioned APIs allow developers to customize and innovate on the platform while not having to worry about breaking changes when new versions of the platform are released.

API Documentation

Ben Tiedt — Wed, 06 Mar 2024 16:44:28 GMT

Revision 1 posted to API Documentation by Ben Tiedt on 03/06/2024 16:44:28