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<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Verint Community 13.x</title><link>https://community.telligent.com/community/13/</link><description /><dc:language>en-US</dc:language><generator>14.0.0.623 14</generator><item><title>Accessibility - Adding Labels to the Sort and Order Dropdowns</title><link>https://community.telligent.com/community/13/a/user-documentation/UD2313/accessibility---adding-labels-to-the-sort-and-order-dropdowns</link><pubDate>Fri, 31 Jul 2026 16:07:00 GMT</pubDate><guid isPermaLink="false">article:5ab5f0a7-8411-4b56-97db-37a8818b00fa</guid><dc:creator /><description>Instructions for Adding Labels to the Sort and Order Dropdowns The Sort and Order dropdowns are available in the following widgets: Blog - Post List Forum Thread - List Media Gallery - File List Ideas - Idea List You can apply the same steps to these widgets, as well as any other widgets that require similar label updates. Navigate to Administration -&amp;gt; Interface -&amp;gt; Widget Studio. Search for the widget you want to update (for example, Blog - Post List). Open the list.vm file. Search for the following code (ctrl+F): Add the following line above it: $core_v2_language.GetResource(&amp;#39;Sort_Label&amp;#39;) Search for the following code (ctrl+F): Add the following line above it: $core_v2_language.GetResource(&amp;#39;Order_Label&amp;#39;) Go to Resources and click Add Resource Add the following resource entries: Key Value Sort_Label Sort: Order_Label Order: Click Widget Actions on the top toolbar and select Publish Staged Changes</description><category domain="https://community.telligent.com/community/13/tags/accessibility">accessibility</category></item><item><title>Forum Post: RE: Any idea when 13.0.5 is likely to be released?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152609/any-idea-when-13-0-5-is-likely-to-be-released/1623904</link><pubDate>Wed, 29 Jul 2026 09:18:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623904</guid><dc:creator /><description>Thanks Jon</description></item><item><title>Forum Post: RE: Any idea when 13.0.5 is likely to be released?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152609/any-idea-when-13-0-5-is-likely-to-be-released/1623903</link><pubDate>Tue, 28 Jul 2026 15:43:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623903</guid><dc:creator /><description>Checking on this now. I&amp;#39;l report back soon.</description></item><item><title>Forum Post: Any idea when 13.0.5 is likely to be released?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152609/any-idea-when-13-0-5-is-likely-to-be-released</link><pubDate>Tue, 28 Jul 2026 15:10:00 GMT</pubDate><guid isPermaLink="false">forum:1152609</guid><dc:creator /><description>Hi, Just wondering if there was any news on the 13.0.5 release date? We&amp;#39;re waiting on a fix TE-19591 Jon Allen would you have an ETA? Thanks, Liz</description><category domain="https://community.telligent.com/community/13/tags/13-0-5">13.0.5</category></item><item><title>Forum Post: Subscription Management Bundle Implementation Strategy</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152604/subscription-management-bundle-implementation-strategy</link><pubDate>Wed, 22 Jul 2026 16:03:00 GMT</pubDate><guid isPermaLink="false">forum:1152604</guid><dc:creator /><description>We&amp;#39;re implementing the Subscription Management Bundle and would love to hear how others approached rollout and configuration. A few questions we&amp;#39;re working through: How did you handle existing members versus new members? Did you start with a limited set of subscriptions/notifications and expand over time, or implement everything at once? What notification cadence have you found most effective (real-time vs. digest)? Were there any settings or combinations that generated more notifications than expected? Looking back, is there anything you&amp;#39;d do differently? Our goal is to improve visibility into discussions and community activity while avoiding notification fatigue, so we&amp;#39;re trying to strike the right balance before enabling automations at scale. Any lessons learned or recommendations would be greatly appreciated.</description></item><item><title>Forum Post: RE: Can I invite other community members to collaborate on an article?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152601/can-i-invite-other-community-members-to-collaborate-on-an-article/1623876</link><pubDate>Wed, 22 Jul 2026 15:01:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623876</guid><dc:creator /><description>That wouldn&amp;#39;t work for us at all Sara as potentially we&amp;#39;ll have over 120 article collections that would all need specific permissions along with over 120 different &amp;#39;roles&amp;#39; that would need to be created to accommodate the volunteer groups and then adding the specific individuals into those roles again would have to be a manual process where it gets super unwieldy! I think we&amp;#39;ll have to go down the route of only one volunteer being responsible for updating their strategy plan throughout the year if we were to use the articles app. The only other option is for them to constantly upload a new and updated document in a files gallery but even that then gets super complicated and confusing. It&amp;#39;s a real shame that we cant do an &amp;#39;invite to collaborate&amp;#39; type feature for the articles as that would be really useful.</description></item><item><title>Forum Post: RE: Can I invite other community members to collaborate on an article?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152601/can-i-invite-other-community-members-to-collaborate-on-an-article/1623873</link><pubDate>Wed, 22 Jul 2026 13:53:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623873</guid><dc:creator /><description>LisaM Good question, and unfortunately the short answer is no — this isn&amp;#39;t something the Articles app supports out of the box, at least based on what we&amp;#39;ve seen across implementations. Permissions in Articles are scoped at the collection level, not the individual article level, so there&amp;#39;s no native way to grant edit rights to specific members on a single article while keeping the rest of the collection&amp;#39;s default permissions intact. The platform just doesn&amp;#39;t have a per-article permissions layer — it&amp;#39;s collection or nothing. The workarounds that exist (separate collections per article with tailored permissions) are exactly the kind of manual, hard-to-scale approach you&amp;#39;re trying to avoid, and they get unwieldy fast once you&amp;#39;re dealing with more than a handful of articles or contributors. Happy to dig further if you want to explore or talk through what a collection-splitting workaround would actually look like in practice.</description></item><item><title>Forum Post: Can I invite other community members to collaborate on an article?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152601/can-i-invite-other-community-members-to-collaborate-on-an-article</link><pubDate>Wed, 22 Jul 2026 13:47:00 GMT</pubDate><guid isPermaLink="false">forum:1152601</guid><dc:creator /><description>Looking to use the articles app in a private group to provide a way where the group members can post up a strategy plan as an article but invite other specific individuals to also be able to edit the article as well. I can&amp;#39;t see a way of being able to do this for specific articles? Only via &amp;#39;permissions&amp;#39; but that applies to a whole article collection and not individual ones. Is there a way of doing this without a massively manual and convoluted work around? Lisa</description><category domain="https://community.telligent.com/community/13/tags/articles">articles</category></item><item><title>Forum Post: RE: How do I create a new forum post as an announcement?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152584/how-do-i-create-a-new-forum-post-as-an-announcement/1623839</link><pubDate>Wed, 15 Jul 2026 16:23:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623839</guid><dc:creator /><description>Thanks for checking Sara... I checked our DEV environment, which we upgraded to the 13.0.3 version (a bug is preventing us from moving formward) and mine still looks the same. I&amp;#39;m VERY curious where things changed and why mine may not have....</description></item><item><title>Forum Post: RE: How do I create a new forum post as an announcement?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152584/how-do-i-create-a-new-forum-post-as-an-announcement/1623838</link><pubDate>Wed, 15 Jul 2026 12:48:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623838</guid><dc:creator /><description>Verint | Telligent Community any insight on why this is a different experience?</description></item><item><title>Forum Post: RE: How do I create a new forum post as an announcement?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152584/how-do-i-create-a-new-forum-post-as-an-announcement/1623837</link><pubDate>Wed, 15 Jul 2026 12:48:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623837</guid><dc:creator /><description>this is so odd - here are screenshots from a site on version 13.0.4 - the UI actually looks a little different than your screenshot above the same with a site on version 13.0.3 - I. do not see that permission and the UI looks alittle different:</description></item><item><title>Forum Post: RE: How do I create a new forum post as an announcement?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152584/how-do-i-create-a-new-forum-post-as-an-announcement/1623836</link><pubDate>Tue, 14 Jul 2026 18:47:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623836</guid><dc:creator /><description>I&amp;#39;m using 13.0.2.33658 . My permissions look like this: We did discover that this permission only appears to be linked to the Priority setting of &amp;quot;Forever&amp;quot; (is announcement = true when set to forever sticky), but it doesn&amp;#39;t have any visual indicators unfortunately. We also try to never make things sticky forever, so I&amp;#39;m not sure how that would make it an announcement... That&amp;#39;s odd you guys don&amp;#39;t see that.</description></item><item><title>Forum Post: RE: How do I create a new forum post as an announcement?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152584/how-do-i-create-a-new-forum-post-as-an-announcement/1623835</link><pubDate>Tue, 14 Jul 2026 14:08:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623835</guid><dc:creator /><description>Just writing to agree with you Sara. I&amp;#39;m looking at the same thing you&amp;#39;re seeing but on a 13.0.3 version and there&amp;#39;s nothing about &amp;#39;mark thread as announcement&amp;#39;.</description></item><item><title>Forum Post: RE: How do I create a new forum post as an announcement?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152584/how-do-i-create-a-new-forum-post-as-an-announcement/1623831</link><pubDate>Mon, 13 Jul 2026 20:22:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623831</guid><dc:creator /><description>We have an internal site that is running 13.0.2 and I do not see this option listed in permissions Permissions Available for a Forum: But I do see it listed in that link you provided above Verint | Telligent Community could you potentially help to clarify what version this specific permission was released in?</description></item><item><title>Forum Post: How do I create a new forum post as an announcement?</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152584/how-do-i-create-a-new-forum-post-as-an-announcement</link><pubDate>Mon, 13 Jul 2026 19:43:00 GMT</pubDate><guid isPermaLink="false">forum:1152584</guid><dc:creator /><description>Hey community members, I&amp;#39;m hoping you can help me with a question around forum posts as announcements. There is a permission in the forums called &amp;quot;Forum - Mark Thread as Annoucement&amp;quot; and can be seen in the list of permissions here: Permissions defined However, I cannot find any documentation on this and I don&amp;#39;t see any options for this functionality in the forum options, application creation or even the group options. Does anyone know how this functionality works and where I can find it? I have double checked all the out of box widgets and still nothing. We are using version 13.0.2 Thank!</description></item><item><title>Forum Post: RE: Search Ranking Breakdown</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152576/search-ranking-breakdown/1623805</link><pubDate>Thu, 09 Jul 2026 13:07:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623805</guid><dc:creator /><description>Thank you Karl. It looks like there was a post previously about giving Groups a higher ranking, which I think may be beneficial for us. We are an on prem community, and will be reaching out my technical team to discuss this customization, now that I have a bit more information about how this works and how we would go about it. To your point, we definitely want to be careful to ensure we aren&amp;#39;t hiding content from the search. Good to know upgrades will require us to reapply the changes and will be sure to add that into our upgrade documentation should we move forward with this modification. Appreciate all of your insight.</description></item><item><title>Forum Post: RE: Search Ranking Breakdown</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152576/search-ranking-breakdown/1623804</link><pubDate>Thu, 09 Jul 2026 12:59:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623804</guid><dc:creator /><description>Re customising the ranking You could add extra rules into the solr config file, in theory you should also be able to ask the saas team if you are hosted, but I cannot confirm that they will allow it Also be aware that they would need to be reapplied after any upgrades which would reset the core config and remove any customisations (keep it well documented) a simple example would be to boost results in specific applications getting boosted applicationid: uuid-A ^20 applicationid: uuid-B ^10 alternatively you can add extra rules into the query string itself by customising the SearchResults widget to inject the boost rules at runtime before it&amp;#39;s passed to solr something like this {!boost b=if(termfreq(applicationid,&amp;#39; uuid-A &amp;#39;),20,1)} but you need to be very careful as what can seem like a simple tweak may end up hiding results as they always appear down the list this can go as far as adding custom logic to limit results based on geolocation etc</description></item><item><title>Forum Post: RE: Search Ranking Breakdown</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152576/search-ranking-breakdown/1623803</link><pubDate>Thu, 09 Jul 2026 12:34:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623803</guid><dc:creator /><description>Thank you Karl! This is very helpful and I love the detail! Much appreciated</description></item><item><title>Forum Post: RE: Search Ranking Breakdown</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152576/search-ranking-breakdown/1623802</link><pubDate>Thu, 09 Jul 2026 12:29:00 GMT</pubDate><guid isPermaLink="false">forumreply:1623802</guid><dc:creator /><description>Hi Rachel Ranking is based on the solr config in solrconfig.xml within the solr configsets folders This controls how ootb telligent community scores during search, the snippets below are from v13 so may not be accurate depending on your version as they do tend to get tweaked in separate releases Lets look at the core config elements and what effect they have on document ranking Say a user searches for &amp;quot;password reset&amp;quot; . Solr in effect runs two queries simultaneously behind the scenes: Query 1 — Main search (title, body, attachments) Finds all posts where &amp;quot;password reset&amp;quot; appears in the title or content and scores them. Query 2 — Tag re-run (the tagMatch boost query) Takes the exact same search words (&amp;quot;password reset&amp;quot;) and runs them again, but this time only against the tag field . If a post has the tag password-reset or password , it gets extra points added to its score from Query 1. The final score is: Final=Main score+Tag match bonus There are many other factors which can also influence the final score such as field ranking and other boosts Field Based Boosting Depending on where in the indexed document the text appears effects the ranking Field Multiplier What it means title &amp;#215;10 Matching words in the title scores 10&amp;#215; more than body text content_plus &amp;#215;1 (base) Body text and attachment text — the baseline tag_text &amp;#215;0.01 Tags contribute very little to raw scoring on their own (more on this later) articleid / kmid &amp;#215;40 Exact ID lookups score highest (used for direct-link searches, not typical keyword searches) the source for this in the config is title^10 content_plus tag_text^.01 articleid^40 kmid^40 So there is a sneaky bit of boosting re article and km ids..... but elements like counts, likes have no effect as they are not stored in the solr index Phrase-proximity boost rules The pf, pf2, and pf3 rules add extra query clauses that reward terms appearing together and in order title content_plus^2 title^2 content_plus~3 title~1^3 content_plus~5^3 Closer words means more bonus If words are adjacent or nearly adjacent, the document gets more points than if those words are scattered. What this means for ranking: A document with words next to each other in the right order gets extra points. Title phrase matches are rewarded more strongly than body matches. The pf2 and pf3 bonuses are added on top of normal term relevance, so exact/near-exact phrasing tends to move results upward significantly. Recency boost (date lift) After text scoring, a time-decay function multiplies every score 1 2 1.58e-11 recip(abs(ms(NOW/HOUR,date)),$dateBoostReference,$dateBoostA,$dateBoostB) Recency boost applies a time-decay factor based on the date field. Newer items receive a higher factor, older items a lower one. This does not replace relevance; it scales the relevance score so freshness helps break ties and nudge newer content upward. Tag-match boost (separate bonus query) This is a separate bonus score added via a bq (boost query): _val_:&amp;quot;{!edismax qf=tag sow=true mm=1 pf=&amp;#39;&amp;#39; pf2=&amp;#39;&amp;#39; pf3=&amp;#39;&amp;#39; boost=1 v=$q bq=}&amp;quot; It re-runs the user&amp;#39;s search against only the tag field and adds any tag match score on top of the main score. The key setting here is mm=1 , meaning only one word needs to match a tag to trigger the bonus. Why is the qf tag weight ^.01 in &amp;quot;Field Based Boosting&amp;quot; but tags get a separate boost here? The low weight in &amp;quot;Field Based Boosting&amp;quot; prevents tags from swamping results when every post has generic tags. The separate boost adds a controlled extra bump specifically when the search words appear as actual tags on a post. These are the main steps which impact how a document is scored/ranked when searching So in summary, Telligent search ranking in the ootb configuration is mostly keyword relevance with phrase-aware boosts then a moderate recency adjustment plus an additional tag-match bonus</description></item><item><title>Forum Post: Search Ranking Breakdown</title><link>https://community.telligent.com/community/13/f/ask-the-community/1152576/search-ranking-breakdown</link><pubDate>Wed, 08 Jul 2026 15:26:00 GMT</pubDate><guid isPermaLink="false">forum:1152576</guid><dc:creator /><description>Good Day, I&amp;#39;ve seen a few posts on how to prioritize search results by configuring Solr, but is there any information on how it ranks content for priority in the search results? It looks like Tagging influences the results, and there is the option to populate only content X years old, but are there any other factors that may influence what populates on top and how those are weighted/ calculated? Do things like View Counts, Likes, etc. also impact the prioritization and weight of results populated?</description><category domain="https://community.telligent.com/community/13/tags/search">search</category><category domain="https://community.telligent.com/community/13/tags/Search%2BResults">Search Results</category></item></channel></rss>