<?xml version="1.0" encoding="UTF-8" ?>
<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training</link><description>Managing Verint Community? Review the Verint Community Management Basics Course. Review the modules and check your understanding with exercises.</description><dc:language>en-US</dc:language><generator>14.0.0.586 14</generator><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training</link><pubDate>Thu, 28 Sep 2023 21:09:16 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Current Revision posted to Manager Training by Tom Paolucci on 09/28/2023 21:09:16&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;br /&gt;&lt;span style="font-size:75%;"&gt;Video 2:03&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;&lt;em&gt;Please note that each video in this collection includes the duration, in minutes and seconds. The entire collection includes just over 2-hours and 19-minutes of video.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1g68hfdj10"&gt;&lt;a id="Community_Manager_Introduction"&gt;&lt;/a&gt;Community Manager Introduction&lt;/h2&gt;
&lt;p&gt;New to the Verint Community platform? This interactive guide offers an overview of working with the platform including hyperlinks to training videos and our online documentation to quickly get you up to speed. You will need to download this .pdf&amp;nbsp; file to activate the hyperlinks.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos and adding &lt;a href="/customers/b/tips-tricks"&gt;Tips and Tricks&lt;/a&gt; blog posts to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to our collection. We are always looking for new pointers to share with others.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/21</link><pubDate>Thu, 28 Sep 2023 21:07:46 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 21 posted to Manager Training by Tom Paolucci on 09/28/2023 21:07:46&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;br /&gt;&lt;span style="font-size:75%;"&gt;Video 2:03&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;&lt;em&gt;Please note that each video in this collection includes the duration, in minutes and seconds. The entire collection includes 2-hours and 19-minutes of video.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1g68hfdj10"&gt;&lt;a id="Community_Manager_Introduction"&gt;&lt;/a&gt;Community Manager Introduction&lt;/h2&gt;
&lt;p&gt;New to the Verint Community platform? This interactive guide offers an overview of working with the platform including hyperlinks to training videos and our online documentation to quickly get you up to speed. You will need to download this .pdf&amp;nbsp; file to activate the hyperlinks.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos and adding &lt;a href="/customers/b/tips-tricks"&gt;Tips and Tricks&lt;/a&gt; blog posts to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to our collection. We are always looking for new pointers to share with others.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/20</link><pubDate>Thu, 28 Sep 2023 21:00:11 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 20 posted to Manager Training by Tom Paolucci on 09/28/2023 21:00:11&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;br /&gt;&lt;span style="font-size:75%;"&gt;Video 2:03&lt;/span&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1g68hfdj10"&gt;&lt;a id="Community_Manager_Introduction"&gt;&lt;/a&gt;Community Manager Introduction&lt;/h2&gt;
&lt;p&gt;New to the Verint Community platform? This interactive guide offers an overview of working with the platform including hyperlinks to training videos and our online documentation to quickly get you up to speed. You will need to download this .pdf&amp;nbsp; file to activate the hyperlinks.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos and adding &lt;a href="/customers/b/tips-tricks"&gt;Tips and Tricks&lt;/a&gt; blog posts to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to our collection. We are always looking for new pointers to share with others.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/19</link><pubDate>Fri, 19 Aug 2022 17:26:32 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 19 posted to Manager Training by Tom Paolucci on 08/19/2022 17:26:32&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1g68hfdj10"&gt;&lt;a id="Community_Manager_Introduction"&gt;&lt;/a&gt;Community Manager Introduction&lt;/h2&gt;
&lt;p&gt;New to the Verint Community platform? This interactive guide offers an overview of working with the platform including hyperlinks to training videos and our online documentation to quickly get you up to speed. You will need to download this .pdf&amp;nbsp; file to activate the hyperlinks.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos and adding &lt;a href="/customers/b/tips-tricks"&gt;Tips and Tricks&lt;/a&gt; blog posts to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to our collection. We are always looking for new pointers to share with others.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/18</link><pubDate>Thu, 23 Jun 2022 15:09:43 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 18 posted to Manager Training by Tom Paolucci on 06/23/2022 15:09:43&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1g68hfdj10"&gt;&lt;a id="Community_Manager_Introduction"&gt;&lt;/a&gt;Community Manager Introduction&lt;/h2&gt;
&lt;p&gt;New to the Verint Community platform? This interactive guide offers an overview of working with the platform including hyperlinks to training videos and our online documentation to quickly get you up to speed. You will need to download this .pdf&amp;nbsp; file to activate the hyperlinks.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/17</link><pubDate>Wed, 22 Jun 2022 18:13:14 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 17 posted to Manager Training by Tom Paolucci on 06/22/2022 18:13:14&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/16</link><pubDate>Wed, 22 Jun 2022 18:10:21 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 16 posted to Manager Training by Tom Paolucci on 06/22/2022 18:10:21&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/15</link><pubDate>Wed, 22 Jun 2022 18:05:10 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 15 posted to Manager Training by Tom Paolucci on 06/22/2022 18:05:10&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/14</link><pubDate>Wed, 22 Jun 2022 18:03:28 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 14 posted to Manager Training by Tom Paolucci on 06/22/2022 18:03:28&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/13</link><pubDate>Wed, 22 Jun 2022 18:02:17 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 13 posted to Manager Training by Tom Paolucci on 06/22/2022 18:02:17&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/12</link><pubDate>Wed, 22 Jun 2022 18:01:02 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 12 posted to Manager Training by Tom Paolucci on 06/22/2022 18:01:02&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/11</link><pubDate>Wed, 22 Jun 2022 17:55:35 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 11 posted to Manager Training by Tom Paolucci on 06/22/2022 17:55:35&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-w-_2D00_-includes-links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/10</link><pubDate>Wed, 22 Jun 2022 17:52:23 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 10 posted to Manager Training by Tom Paolucci on 06/22/2022 17:52:23&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/Administrator-Introduction-to-Verint-Community-v12-with-Links.pdf"&gt;community.telligent.com/.../Administrator-Introduction-to-Verint-Community-v12-with-Links.pdf&lt;/a&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/9</link><pubDate>Thu, 28 Oct 2021 15:51:24 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 9 posted to Manager Training by Tom Paolucci on 10/28/2021 15:51:24&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/8</link><pubDate>Tue, 19 Oct 2021 18:42:52 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 8 posted to Manager Training by Tom Paolucci on 10/19/2021 18:42:52&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site&amp;nbsp;to practice what wa&lt;/span&gt;s learned during the module.&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/7</link><pubDate>Fri, 23 Jul 2021 21:47:19 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 7 posted to Manager Training by Tom Paolucci on 07/23/2021 21:47:19&lt;br /&gt;
&lt;p&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .&lt;/p&gt;
&lt;p&gt;The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.&lt;/p&gt;
&lt;p&gt;At the end of each learning module, there may be an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site,&lt;/span&gt; several of the actions learned during the module.&amp;nbsp; This way, you will get hands-on experience throughout the course.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, Tips &amp; Tricks, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/6</link><pubDate>Fri, 23 Jul 2021 21:27:58 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 6 posted to Manager Training by Tom Paolucci on 07/23/2021 21:27:58&lt;br /&gt;
&lt;p&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .&lt;/p&gt;
&lt;p&gt;The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.&lt;/p&gt;
&lt;p&gt;At the end of each learning module, there may be an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site,&lt;/span&gt; several of the actions learned during the module.&amp;nbsp; This way, you will get hands-on experience throughout the course.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;h2 id="mcetoc_1fbaka1fn0"&gt;&lt;a id="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Training</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/5</link><pubDate>Fri, 23 Jul 2021 21:25:19 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 5 posted to Manager Training by Tom Paolucci on 07/23/2021 21:25:19&lt;br /&gt;
&lt;p&gt;&lt;em&gt;&lt;span style="color:#0000ff;"&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .&lt;/p&gt;
&lt;p&gt;The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.&lt;/p&gt;
&lt;p&gt;At the end of each learning module, there may be an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site,&lt;/span&gt; several of the actions learned during the module.&amp;nbsp; This way, you will get hands-on experience throughout the course.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;
&lt;h2&gt;&lt;a id="Community_Manager_Tips_and_Tricks" name="Community_Manager_Tips_and_Tricks"&gt;&lt;/a&gt;Community Manager Tips and Tricks&lt;/h2&gt;
&lt;p&gt;&lt;span&gt;We are regularly creating new training videos to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to this collection. We are always looking for new pointers to share.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Basics</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/4</link><pubDate>Tue, 13 Apr 2021 18:03:49 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 4 posted to Manager Training by Tom Paolucci on 04/13/2021 18:03:49&lt;br /&gt;
&lt;p&gt;&lt;span style="background-color:#00ccff;font-size:75%;"&gt;&lt;em&gt;&lt;strong&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/strong&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Hello. Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .&lt;/p&gt;
&lt;p&gt;The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.&lt;/p&gt;
&lt;p&gt;At the end of each learning module, there may be an exercise for you to perform&amp;nbsp;&lt;span&gt;&amp;nbsp;on your own site,&lt;/span&gt; several of the actions learned during the module.&amp;nbsp; This way, you will get hands-on experience throughout the course.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Basics</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/3</link><pubDate>Mon, 22 Mar 2021 23:24:50 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Tom Paolucci</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 3 posted to Manager Training by Tom Paolucci on 03/22/2021 23:24:50&lt;br /&gt;
&lt;p&gt;&lt;span style="background-color:#00ccff;font-size:75%;"&gt;&lt;em&gt;&lt;strong&gt;Much of this content also applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x&lt;/strong&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Hello. Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .&lt;/p&gt;
&lt;p&gt;The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.&lt;/p&gt;
&lt;p&gt;At the end of each learning module, there will be an exercise for you to perform many of the actions learned during the module on your own site.&amp;nbsp; This way, you will get hands-on experience throughout the course.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;Community Management Basics Learning Modules&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67481/end-user-and-product-roles"&gt;End-User and&amp;nbsp;Product Roles&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67483/page-management"&gt;Page&amp;nbsp;Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67482/group-management"&gt;Group Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67484/blog-management"&gt;Blog Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67485/forum-management"&gt;Forum Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67486/wiki-management"&gt;Wiki Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67487/gallery-management"&gt;Gallery Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67488/calendar-management"&gt;Calendar Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67489/ideation-management"&gt;Ideation Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67490/additional-features"&gt;Additional Features&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, training, administration&lt;/div&gt;
</description></item><item><title>Verint Community Management Basics</title><link>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage/revision/2</link><pubDate>Tue, 12 Jan 2021 19:48:38 GMT</pubDate><guid isPermaLink="false">aa3d64f1-e47c-4503-b2fc-cff0d57bebb2</guid><dc:creator>Ben Tiedt</dc:creator><comments>https://community.telligent.com/community/12/w/manager-training/67637/DefaultWikiPage#comments</comments><description>Revision 2 posted to Manager Training by Ben Tiedt on 01/12/2021 19:48:38&lt;br /&gt;
&lt;p&gt;&lt;span style="background-color:#00ccff;font-size:75%;"&gt;&lt;em&gt;&lt;strong&gt;This content applies to&amp;nbsp;Verint&amp;nbsp;Community&amp;nbsp;11.x and later versions&lt;/strong&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Hello. Welcome to the Community Management Basics Training for Verint Community.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .&lt;/p&gt;
&lt;p&gt;The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.&lt;/p&gt;
&lt;p&gt;At the end of each learning module, there will be an exercise for you to perform many of the actions learned during the module on your own site.&amp;nbsp; This way, you will get hands-on experience throughout the course.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;Community Management Basics Learning Modules&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67481/end-user-and-product-roles"&gt;End-User and&amp;nbsp;Product Roles&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67483/page-management"&gt;Page&amp;nbsp;Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67482/group-management"&gt;Group Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67484/blog-management"&gt;Blog Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67485/forum-management"&gt;Forum Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67486/wiki-management"&gt;Wiki Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67487/gallery-management"&gt;Gallery Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67488/calendar-management"&gt;Calendar Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67489/ideation-management"&gt;Ideation Management&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a href="/community/11/w/manager-training/67490/additional-features"&gt;Additional Features&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.telligent.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-13-87/VC_2D00_CommunityMgmtBasic.mp4"&gt;community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: community management, training, administration&lt;/div&gt;
</description></item></channel></rss>