https://community.telligent.com/community/12/en-US14.0.0.684 14https://community.telligent.com/community/12/f/ask-the-community/1152063/adding-jump-links-to-an-article/1624059Tue, 20 Oct 2026 16:59:00 GMTforumreply:1624059Thanks for checking, Sara Collins . That difference is really strange. I'm on 12.1.4.25057 (upgraded from 11.1.###) and don't have any customizations to the editor to my knowledge. Another option is to go into the post's HTML and manually add a with an id={your_id} which replicates this functionality, just takes some extra steps. ( {your section of text} and then going to https://cancerchat.cancerresearchuk.org/a/forum-guide/c/forum-rules/FG44/terms-conditions#jump_link_1 should perform the same way)https://community.telligent.com/community/12/f/ask-the-community/1152063/adding-jump-links-to-an-article/1624058Tue, 20 Oct 2026 16:23:00 GMTforumreply:1624058Hi Sarah Wilson and Alex Nassi ! I just wanted to share some testing I did on this one. Social Edge hosts a couple of demo sites that are pretty vanilla, with little to no customizations: one on version 13 and one on 12.1.4. On both sites I went through both of Alex’s checks. I made sure URL embedding (under Files and URL Embedding) was enabled in Filtering, both globally (Administration > Moderation > Filtering) and for Articles (Administration > Applications > Content > Articles > Filtering). I also checked other application types, like blogs and forums. I didn’t see the Anchor option in the Insert menu on either demo site, in any application. So I’m wondering if this comes down to version or customizations rather than a setting. Would you both mind sharing: Which version of Verint Community you’re on? Whether your site has any customizations to the editor or widgets? Alex, if you upgraded recently, it’s possible your site kept the Anchor option through the upgrade. Sarah, if your site has customizations, one of them may have overwritten it. Or, if Sarah’s site is on a later version than Alex’s, Verint may have removed the Anchor option from the editor in that release. In the meantime, the Table of Contents approach is still an option, with one thing to know: when you click an item in the TOC, the page scrolls slightly past the heading. That’s most likely because the site’s header bar sits on top of the content, so the heading ends up hidden underneath it. It can be fixed with a small customization to the TOC link behavior that offsets the jump by a set number of pixels, matching the header height, so the heading lands just below the bar. Happy to share more on that if it would help! Thank you both so much! I’m looking forward to figuring this one out together :)https://community.telligent.com/community/12/f/ask-the-community/1152063/adding-jump-links-to-an-article/1624057Tue, 20 Oct 2026 15:12:00 GMTforumreply:1624057Sarah Wilson – your "Insert" menu in Articles is much different than mine: My guess is to try going to Admin > Applications > Content > Articles and seeing what you've deactivated that may be relevant. Maybe "Mentions" or "URL Embedding"? I don't know what would control that. I'd also recommend testing another application type (blog, forum, etc.) to see if that option shows there so you can narrow the issue down to Articles or not.https://community.telligent.com/community/12/f/ask-the-community/1152063/adding-jump-links-to-an-article/1624054Tue, 20 Oct 2026 10:29:00 GMTforumreply:1624054sorry this is a really old thread but I am trying to do this and actually we don't have the anchor option in the editor? Is this something I can fix easily?https://community.telligent.com/community/12/f/ask-the-community/1151401/how-can-you-create-a-new-article-using-the-rest-api/1624048Fri, 16 Oct 2026 13:11:00 GMTforumreply:1624048It is generated automaticallyhttps://community.telligent.com/community/12/f/ask-the-community/1151401/how-can-you-create-a-new-article-using-the-rest-api/1624047Thu, 15 Oct 2026 15:41:00 GMTforumreply:1624047How is the ID created when making a new article via API?https://community.telligent.com/community/12/f/ask-the-community/1152638/list-groups-managed-in-user-profile/1623997Fri, 02 Oct 2026 18:20:00 GMTforumreply:1623997nevermind! I was able to make a custom widget #set($options = "%{ UserId = $core_v2_user.current.Id, PageSize = 100 }") #set($memberships = $core_v2_groupUserMember.List($options)) #set($hasCommunities = false) #foreach($membership in $memberships) #if($membership.MembershipType == 'Manager') #set($hasCommunities = true) #end #end #if($hasCommunities) Community Chair of #foreach($membership in $memberships) #if($membership.MembershipType == 'Manager') • $membership.Group.Name #end #end #endhttps://community.telligent.com/community/12/f/ask-the-community/1151285/can-you-display-a-list-of-a-group-s-managers/1623996Fri, 02 Oct 2026 16:14:00 GMTforumreply:1623996Blast from the past, but I am curious if you were you able to make this work?https://community.telligent.com/community/12/f/ask-the-community/1152638/list-groups-managed-in-user-profileFri, 02 Oct 2026 16:13:00 GMTforum:1152638Hello! We're interested in finding better ways to highlight our member community chairs in their community profiles. They're designated as managers of community groups, and I wondered if there's a way we could surface that in their community profiles automatically? We already use achievements, which we assign manually to community chairs, so there's a badge on their profile that displays, but it doesn't specify which group they're a manager of. We're considering adding a text field where they can list which groups they chair, but it would be great if there's a way to automatically populate something given their. Can you think of a way to do this that would be more automated and more connected than a plain text field?https://community.telligent.com/community/12/f/ask-the-community/1152628/list-of-members-a-notification-was-sent-to/1623980Wed, 16 Sep 2026 14:29:00 GMTforumreply:1623980[quote userid="281552" url="~/community/12/f/ask-the-community/1152628/list-of-members-a-notification-was-sent-to/1623957"]Verint doesn't say anywhere, in any version of the docs, how it decides who actually makes that cut once a group gets bigger than the number you've set. I went back through the Mentions docs, the Notification Configuration pages, and the Notification Distribution Types stuff for versions 9 all the way through 13, and there's nothing - no mention of it going by join date, alphabetical order, role, anything. So with a 1,000-person group and your cap sitting at 100, I genuinely can't tell you which 100 people get picked. [/quote] Wild. One would at least hope it was "the first 100 who joined", I guess the only way to check that is to add 102 members and try it out, I wouldn't expect Verint to have a very good random number generator for doing this otherwise? Do you want to take on the challenge and test it in a dev environment?https://community.telligent.com/community/12/f/ask-the-community/1152628/list-of-members-a-notification-was-sent-to/1623957Mon, 31 Aug 2026 21:04:00 GMTforumreply:1623957WillMcKnight So this one sent me down a bit of a rabbit hole - but here's what I found. That 100-500 setting you're seeing only controls how many people get an automatic notification when someone @mentions a group. Verint doesn't say anywhere, in any version of the docs, how it decides who actually makes that cut once a group gets bigger than the number you've set. I went back through the Mentions docs, the Notification Configuration pages, and the Notification Distribution Types stuff for versions 9 all the way through 13, and there's nothing - no mention of it going by join date, alphabetical order, role, anything. So with a 1,000-person group and your cap sitting at 100, I genuinely can't tell you which 100 people get picked. I would recommend opening a ticket with their support team directly if you need a confirmed answer And even the ones who do get selected only actually see the notification if their own preferences allow it - so the real number could be even smaller than whatever the cap is set to. Worth keeping in the back of your mind. Now, the distribution list part - good news there, that one's doable and it's not tied to the 100/500 limit at all. You've basically got two options: pull it through the Group User REST endpoint (List Group User, you'll just need to page through it to get the whole list), or grab it from Administration > Reports > Members and filter down to the group. Either way gets you every single member, not just whoever would've gotten the notification. As far as actually reaching everyone once you're past that 500-person ceiling - @mention just isn't the tool for that, even maxed out at 500 it won't cover a group of 1,000. Your best bet is pulling that full roster (same options as above) and sending it out through whatever email tool or mail merge you've got. If you want this to be something repeatable down the road without exporting a list every time, that'd mean building out a custom notification type or automation rule that targets the group directly - I know Verint's team has pointed people toward that same fix before when this comes up. Let me know if you want to go the automation rule route - happy to dig into that with you.https://community.telligent.com/community/12/f/ask-the-community/1152628/list-of-members-a-notification-was-sent-toMon, 31 Aug 2026 20:15:00 GMTforum:1152628We just saw that if you mention a group, that the site has a customizable setting of 100-500 users. Ours has been set to 100. If a group has 1000 members, how does the site elect whom the notification should be sent to? Can we obtain a distribution list of the users? How can we reach all members if more than 500? Any details around this would be helpful.Notificationshttps://community.telligent.com/community/12/f/ask-the-community/1152625/how-can-i-get-a-report-on-draft-and-unpublished-content/1623951Mon, 24 Aug 2026 08:57:00 GMTforumreply:1623951[quote userid="281552" url="~/community/12/f/ask-the-community/1152625/how-can-i-get-a-report-on-draft-and-unpublished-content/1623949"]and in the meantime it might be worth asking your CSM if this is something the data warehouse/BI reporting can get at,[/quote] We're on prem, not in the cloud, so I imagine we'd have to self-serve this. [quote userid="281552" url="~/community/12/f/ask-the-community/1152625/how-can-i-get-a-report-on-draft-and-unpublished-content/1623949"]REST API gets you partway there, but there's a distinction worth knowing: List Blog Post has an IncludeUnpublished parameter, but that only catches posts that were published and then later unpublished - it won't show you posts still sitting in draft. There's no IsDraft flag exposed anywhere for blog posts, so drafts really aren't queryable via API right now. Wikis are a little better off - List Wiki Page does return an IsPublished field per page, it's just not something you can filter by in the request, so you'd have to pull all pages and filter on your end.[/quote] If only content in the 'draft' status also had the 'unpublished' status that sounds like a suitable patch, and then reporting adapted to suit. Sigh.https://community.telligent.com/community/12/f/ask-the-community/1152625/how-can-i-get-a-report-on-draft-and-unpublished-content/1623949Sun, 23 Aug 2026 21:03:00 GMTforumreply:1623949Hi Christopher G. Stanton I looked into this one - short answer is no, Reporting doesn't have anything for this today. None of the built-in reports (Content, Active Content, Viewed Content, the Blog/Wiki Details reports, etc.) break things out by draft or unpublished status, they're all scoped to published content. REST API gets you partway there, but there's a distinction worth knowing: List Blog Post has an IncludeUnpublished parameter, but that only catches posts that were published and then later unpublished - it won't show you posts still sitting in draft. There's no IsDraft flag exposed anywhere for blog posts, so drafts really aren't queryable via API right now. Wikis are a little better off - List Wiki Page does return an IsPublished field per page, it's just not something you can filter by in the request, so you'd have to pull all pages and filter on your end. So bottom line, there's no clean way to get a full drafts + unpublished view across all authors today. I'd throw this in as an Ideation request since it seems like a reasonable ask (even just an IsDraft filter on the Blog Post/Wiki Page endpoints would go a long way), and in the meantime it might be worth asking your CSM if this is something the data warehouse/BI reporting can get at, since the public API can't fully answer it yet. Happy to help think through the idea submission if that's useful!https://community.telligent.com/community/12/f/ask-the-community/1152625/how-can-i-get-a-report-on-draft-and-unpublished-contentFri, 21 Aug 2026 13:34:00 GMTforum:1152625Blog posts can exist as drafts. Blog posts(?) and wiki documents can be unpublished. These exist as created content items, sometimes members may not go through to publishing their content. How can I get a report on these? Is it in Verint Reporting? If it isn't, could it be? Else can I get it via REST API or otherwise?Blogsdocumentsreportingcontent reportinghttps://community.telligent.com/community/12/f/ask-the-community/1152488/is-there-a-way-to-change-or-remove-the-thumbnail-image-of-an-external-link-in-a-gallery/1623944Tue, 18 Aug 2026 16:07:00 GMTforumreply:1623944New product idea added to solve this: community.telligent.com/.../give-admins-control-over-thumbnail-images-for-external-links-in-media-galleryhttps://community.telligent.com/community/12/f/ask-the-community/1152523/time-stamp-is-different-when-signed-out/1623672Mon, 29 Jun 2026 12:00:00 GMTforumreply:1623672Hi Sarah Wilson After a quick test, I can see this same behavior in the Verint Community as well. I tried with this post: Migrating from IOAuthData to IExternalLinkedAuthentication Logged In: Logged Out: I am not sure if this behavior is documented anywhere - potentially, I have missed it. But Jon Allen is thsi expected behavior or a bug? cc: Patrick M.https://community.telligent.com/community/12/f/ask-the-community/1152523/time-stamp-is-different-when-signed-outWed, 24 Jun 2026 15:06:00 GMTforum:1152523We have an ongoing issue whereby the forum content is time stamped correctly when signed in but when signed out it is an hour out. We tried rectifying it by changing the timezone to +1 hour but it makes no difference. We can change the timezone to any country and it always shows 1 hour difference. It seems fine when signed in as it seems to account for daylight saving but there is no option of a timezone for daylight saving for the site. Even if there were, it seems odd that when we change to a country 1 hour behind or ahead of us it doesn't change the timestamp on content viewed as a signed out visitor. I guess we can always wait for the clocks to change but there must be a way of altering this to accommodate daylight saving?https://community.telligent.com/community/12/f/ask-the-community/1152506/total-visits-per-member/1623493Wed, 10 Jun 2026 11:52:00 GMTforumreply:1623493The closest out-of-the-box solution is available within the Auditing section under Monitoring in the Administration Panel. From there, you can filter audit records by both the action type and the member who performed the action. For example, you could filter for the Authenticated action type and then search for a specific username to view related activity. By default, the audit log retains approximately two weeks of entries. While a date filter is available, results are generally limited to the retention period of the active audit log. Once entries exceed that retention window, they are moved to the Archive tab within the Auditing area. Archived audit logs are typically configured to be retained for around 60 days, though both retention periods and archival settings are configurable within the Administration Panel. These settings are managed through the Audit Archive Job configuration.https://community.telligent.com/community/12/f/ask-the-community/1152506/total-visits-per-member/1623492Wed, 10 Jun 2026 11:46:00 GMTforumreply:1623492Hi WillMcKnight Based on my experience working across multiple Verint Community implementations, I am not aware of an out-of-the-box report or standard functionality that provides a total login count per member within a specified date range. The standard user profile data typically includes information such as Join Date and Last Login Date, but these fields do not provide the level of engagement tracking you're looking for, such as the number of logins over time or detailed login frequency analysis by member. That said, if this level of engagement reporting is important for the team, we'd be happy to explore it further with you. Based on the specific metrics you're looking to track, we can assess whether a custom reporting solution is feasible and review what data may already be available through the platform, APIs, or other reporting mechanisms. From there, we can determine the best approach to providing the login frequency and engagement insights you're looking for.