https://community.telligent.com/community/11/w/user-documentation/65574/how-do-i-capture-a-forum-thread-to-a-wikien-US14.0.0.586 14https://community.telligent.com/community/11/w/user-documentation/65574/how-do-i-capture-a-forum-thread-to-a-wikiThu, 18 Jul 2019 17:46:20 GMTd5905524-e5fb-4674-b21e-8e3b4f3cbdccGrant Pankonienhttps://community.telligent.com/community/11/w/user-documentation/65574/how-do-i-capture-a-forum-thread-to-a-wiki#commentsCurrent Revision posted to User Documentation by Grant Pankonien on 07/18/2019 17:46:20<br /> <p>[toc]</p> <p>As your community grows, you might need to reorganize some of your forum content differently to make it more accessible to members. For example, you might find that a recurring issue or question appears in your forums but has been answered multiple times and has a verified answer, so&nbsp;you want to give that information a dedicated page in a wiki. The Telligent Community Server capture thread to wiki option lets you do just that from both discussion and Q&amp;A forums.</p> <div class="tdocs-note">You must have a wiki present in the forum&#39;s group for &quot;capture thread to wiki&quot; will work.</div> <p>The capture thread to wiki is an option in the post page Options panel.</p> <h2><a name="How_thread_capture_works"></a>How thread capture works</h2> <h3><a id="Capture_the_forum_thread" name="Capture_the_forum_thread"></a>Capture the forum thread</h3> <ol> <li>On the forum Home Page, click the thread you want to capture. The post page appears.</li> <li>Click <strong>More </strong>on the thread page.</li> <li>Select&nbsp;<strong>Capture to wiki</strong>. If more than one wiki is present in the group, a drop-down list of available wikis appears.</li> <li>Click the wiki where you want the thread to appear.</li> <li>Click&nbsp;<strong>Capture</strong>. The new wiki page has a pre-populated title field with the original question. The parent field is unfilled, but you can choose that. The wiki page text contains a link back to the forum thread. (The forum thread remains intact in the forum, and links to the wiki page as well.)</li> </ol> <h3><a id="Recapture_a_thread" name="Recapture_a_thread"></a>Recapture a thread</h3> <p>If a thread is subsequently changed, such as by being re-answered, the wiki page does not show the updated information or any notification of the change. In order to update the wiki page, you can recapture the thread.</p> <ol> <li>Click the updated thread in the forum thread list. The post page appears.</li> <li>Click <strong>More</strong>.</li> <li>Click <strong>Recapture</strong>. The wiki page is updated with the new information.</li> </ol> <h3><a name="Unlink_the_wiki_page_and_forum_thread"></a>Unlink the wiki page and forum thread</h3> <p>As a forum admin, you can remove the link from the forum thread to the wiki page.</p> <ol> <li>Click the updated thread in the forum thread list. The post page appears.</li> <li>Click <strong>Remove link to wiki</strong>.</li> <li>Click <strong>OK</strong> in the confirmation dialog box. The forum thread no longer displays a link to the wiki page or capture information.</li> </ol><div style="clear:both;"></div> https://community.telligent.com/community/11/w/user-documentation/65574/how-do-i-capture-a-forum-thread-to-a-wiki/revision/1Mon, 17 Jun 2019 15:18:59 GMTd5905524-e5fb-4674-b21e-8e3b4f3cbdccBen Tiedthttps://community.telligent.com/community/11/w/user-documentation/65574/how-do-i-capture-a-forum-thread-to-a-wiki#commentsRevision 1 posted to User Documentation by Ben Tiedt on 06/17/2019 15:18:59<br /> <p>[toc]</p> <p>As your community grows, you might need to reorganize some of your forum content differently to make it more accessible to members. For example, you might find that a recurring issue or question appears in your forums but has been answered multiple times and has a verified answer, so&nbsp;you want to give that information a dedicated page in a wiki. The Telligent Community Server capture thread to wiki option lets you do just that from both discussion and Q&amp;A forums.</p> <div class="tdocs-note">You must have a wiki present in the forum&#39;s group for &quot;capture thread to wiki&quot; will work.</div> <p>The capture thread to wiki is an option in the post page Options panel.</p> <h2><a name="How_thread_capture_works"></a>How thread capture works</h2> <h3><a id="Capture_the_forum_thread" name="Capture_the_forum_thread"></a>Capture the forum thread</h3> <ol> <li>On the forum Home Page, click the thread you want to capture. The post page appears.</li> <li>Click <strong>More </strong>on the thread page.</li> <li>Select&nbsp;<strong>Capture to wiki</strong>. If more than one wiki is present in the group, a drop-down list of available wikis appears.</li> <li>Click the wiki where you want the thread to appear.</li> <li>Click&nbsp;<strong>Capture</strong>. The new wiki page has a pre-populated title field with the original question. The parent field is unfilled, but you can choose that. The wiki page text contains a link back to the forum thread. (The forum thread remains intact in the forum, and links to the wiki page as well.)</li> </ol> <h3><a id="Recapture_a_thread" name="Recapture_a_thread"></a>Recapture a thread</h3> <p>If a thread is subsequently changed, such as by being re-answered, the wiki page does not show the updated information or any notification of the change. In order to update the wiki page, you can recapture the thread.</p> <ol> <li>Click the updated thread in the forum thread list. The post page appears.</li> <li>Click <strong>More</strong>.</li> <li>Click <strong>Recapture</strong>. The wiki page is updated with the new information.</li> </ol> <h3><a name="Unlink_the_wiki_page_and_forum_thread"></a>Unlink the wiki page and forum thread</h3> <p>As a forum admin, you can remove the link from the forum thread to the wiki page.</p> <ol> <li>Click the updated thread in the forum thread list. The post page appears.</li> <li>Click <strong>Remove link to wiki</strong>.</li> <li>Click <strong>OK</strong> in the confirmation dialog box. The forum thread no longer displays a link to the wiki page or capture information.</li> </ol><div style="clear:both;"></div>