Forum Details

Grant Pankonien — Tue, 26 Jan 2021 14:50:02 GMT

Current Revision posted to User Documentation by Grant Pankonien on 01/26/2021 14:50:02

The Forum Summary report shows an overview of the selected forum.

Fig.1: Cards

Fig.2: Content by Type Line Graph

Fig.3: Interactions Line Graph

Fig.4: Precalculated List

Data Points

Data Point	Description
Cards - Response Rate	The 1 day, 3 day 7 day and overall rate at which threads created during the specified start and end dates have a response by a user other than the thread author. (see figure 1)
Cards - Suggested answer Rate	The 1 day, 3 day 7 day and overall rate at which threads created during the specified start and end dates have a suggested answer response. (see figure 1)
Cards - Verified Answer Rate	The 1 day, 3 day 7 day and overall rate at which threads created during the specified start and end dates have a Verified answer response. (see figure 1)
	The average time for threads created during the specified start and end dates have either a response by a user other than the thread author (until reply) or a reply marked as a suggested answer (until suggested answer) or a reply marked as a verified answer (until verified answer). (see figure 1)
Cards - New Threads	The total thread count or count of threads with replies that were created between the specified start and end dates. (see figure 1)
Cards - New Questions	The total question thread count or count of question threads with suggested answers or verified answers that were created between the specified start and end dates. (see figure 1)
Content - Data Points	The graph of content created by type is available in line (see figure 2) format. Each clickable data point on the line graph shows the total number of content by type created during that data point interval (day, week, month or year). Additionally each type of content can be shown or hidden by clicking on the corresponding item in the graph's key.
Interactions - Data Points	The graph of interactions by type is available in line (see figure 3) format. Each clickable data point on the line graph shows the total number of interactions by type that occurred during that data point interval (day, week, month or year). Additionally each type of interaction can be shown or hidden by clicking on the corresponding item in the graph's key.

Usage

[[Reporting Filters|Filters]]: Date Range, Single Application

Report Access: Any user with the View Site Reports or View Group Reports permission can view this report. Users with View Group Reports permission are limited to viewing Groups where they have the permission.

Exports:

A CSV file of the group summary. The CSV contains the following fields:
- Id
- Title
- Url
- Total Threads
- Total Replies
- New Thread Count Last(1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- New Reply Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- New Suggested Answer Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- New Answer Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Response Rate Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Suggested Answer Rate Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Answer Rate Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Average Response Time Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Average Suggested Answer Time Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Average Answer Time Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Thread Author Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Reply Author Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Suggested Answer Author Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Answer Author Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Contribution Activity Count (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Group Id
- Group Name

[[What reports are available?|See all reports]]

Forum Summary

Ben Tiedt — Tue, 04 Jun 2019 20:19:52 GMT

Revision 1 posted to User Documentation by Ben Tiedt on 06/04/2019 20:19:52