How do I monitor the health of my community?

Grant Pankonien — Tue, 23 Feb 2021 14:43:30 GMT

Current Revision posted to User Documentation by Grant Pankonien on 02/23/2021 14:43:30

There are two ways you can monitor your community health. The first way shows an overview of your community's health, as interpreted for vitality, in Community Health Summary

The second way to monitor its health is in the monitoring-related Verint Community options.

For example, Jobs (located at Administration > Monitoring > Jobs) will give you a list of all jobs, their scheduled operation, and their outcome. An error, depending upon type, can show up in the Exceptions log or in the errors log in JavaScript.

Events will give you a link to the Events log that shows failed operations, messages, event date(s), machine name, event ID, event type, and Settings ID.

Tracing must already be started awhile before the event you want to look for is visible in Tracing. If Tracing is already on when the event happens, it will be readily visible on the page.

Diagnostics is a downloaded report like the following screen capture:

Tags: Analytics, Reports

How do I monitor the health of my community?

Grant Pankonien — Mon, 03 Aug 2020 18:26:09 GMT

Revision 2 posted to User Documentation by Grant Pankonien on 08/03/2020 18:26:09

There are two ways you can monitor your community health. The first way shows an overview of your community's health, as interpreted for vitality, in Telligent Community Analytics [Community Health Summary] widget.

The second way to monitor its health is in the monitoring-related Telligent Community options.

Events will give you a link to the Events log that shows failed operations, messages, event date(s), machine name, event ID, event type, and Settings ID.

Tracing must already be started awhile before the event you want to look for is visible in Tracing. If Tracing is already on when the event happens, it will be readily visible on the page.

Diagnostics is a downloaded report like the following screen capture:

Tags: Analytics, Reports

How do I monitor the health of my community?

Ben Tiedt — Tue, 04 Jun 2019 20:18:45 GMT

Revision 1 posted to User Documentation by Ben Tiedt on 06/04/2019 20:18:45

The second way to monitor its health is in the monitoring-related Telligent Community options.

Events will give you a link to the Events log that shows failed operations, messages, event date(s), machine name, event ID, event type, and Settings ID.

Tracing must already be started awhile before the event you want to look for is visible in Tracing. If Tracing is already on when the event happens, it will be readily visible on the page.

Diagnostics is a downloaded report like the following screen capture:

Tags: Analytics, Reports