Verint Community Management Basics

Tom Paolucci — Mon, 16 Aug 2021 20:31:55 GMT

Current Revision posted to Manager Training by Tom Paolucci on 08/16/2021 20:31:55

This content applies to Verint Community 11.x and later versions

You might also check out the videos available here. While created on v12, much of the information is also applicable to v11.

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

Community Management Basics Learning Modules

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Mon, 31 Aug 2020 21:19:43 GMT

Revision 17 posted to Manager Training by Jon Allen on 08/31/2020 21:19:43

This content applies to Verint Community 11.x and later versions

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

Community Management Basics Learning Modules

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Mon, 31 Aug 2020 19:51:14 GMT

Revision 16 posted to Manager Training by Jon Allen on 08/31/2020 19:51:14

This content applies to Verint Community 11.x and later versions

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

Community Management Basics Learning Modules

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Mon, 31 Aug 2020 18:28:40 GMT

Revision 15 posted to Manager Training by Jon Allen on 08/31/2020 18:28:40

This content applies to Verint Community 11.x and later versions

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

At the end of each learning module, there will be an exercise for you to perform many of the actions learned during the module on your own site. This way, you will get hands-on experience throughout the course. During the time that you are performing the exercise on your own site, please pause the course and then return back when the exercise is complete.

Community Management Basics Learning Modules

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Mon, 31 Aug 2020 18:04:03 GMT

Revision 14 posted to Manager Training by Jon Allen on 08/31/2020 18:04:03

This content applies to Verint Community 11.x and later versions

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

Community Management Basics Learning Modules

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Mon, 31 Aug 2020 16:41:06 GMT

Revision 13 posted to Manager Training by Jon Allen on 08/31/2020 16:41:06

This content applies to Verint Community 11.x and later versions

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

Community Management Basics Learning Modules

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Mon, 31 Aug 2020 15:45:12 GMT

Revision 12 posted to Manager Training by Jon Allen on 08/31/2020 15:45:12

This content applies to Verint Community 11.x and later versions

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

Community Management Basics Learning Modules

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Sat, 29 Aug 2020 21:59:12 GMT

Revision 11 posted to Manager Training by Jon Allen on 08/29/2020 21:59:12

This content applies to Verint Community 11.x and later versions

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

Community Management Basics Learning Modules

End-User and Product Roles
Page Management
Group Management
Blog Management
Forum Management
Wiki Management
Gallery Management
Calendar Management
Ideation Management
Additional Features

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Sat, 29 Aug 2020 21:13:11 GMT

Revision 10 posted to Manager Training by Jon Allen on 08/29/2020 21:13:11

This content applies to Verint Community 11.x and later versions

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

Community Management Basics Learning Modules

End-User and Product Roles
Page Management
Group Management
Blog Management
Forum Management
Wiki Management
Gallery Management
Calendar Management
Ideation Management
Additional Features

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Sat, 29 Aug 2020 20:20:54 GMT

Revision 9 posted to Manager Training by Jon Allen on 08/29/2020 20:20:54

This content applies to Verint Community 11.x and later versions

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

Community Management Basics Learning Modules

End-User and Product Roles
Page Management
Group Management
Blog Management
Forum Management
Wiki Management
Gallery Management
Calendar Management
Ideation Management
Additional Features

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Sat, 29 Aug 2020 19:48:47 GMT

Revision 8 posted to Manager Training by Jon Allen on 08/29/2020 19:48:47

This content applies to Verint Community 11.x and later versions

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

Community Management Basics Learning Modules

End-User and Product Roles
Page Management
Group Management
Blog Management
Forum Management
Wiki Management
Gallery Management
Calendar Management
Ideation Management
Additional Features

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Thu, 06 Aug 2020 19:05:49 GMT

Revision 7 posted to Manager Training by Jon Allen on 08/06/2020 19:05:49

This content applies to Verint Community 11.x and later versions

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

Community Management Basics Learning Modules

End-User and Product Roles
Page Management
Group Management
Blog Management
Forum Management
Wiki Management
Gallery Management
Calendar Management
Ideation Management
Additional Features

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Thu, 06 Aug 2020 19:05:03 GMT

Revision 6 posted to Manager Training by Jon Allen on 08/06/2020 19:05:03

This content applies to Verint Community 11.x and later versions

Hello. Welcome to the Community Management Basics Training for Verint Community.

The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .

The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.

Community Management Basics Learning Modules

End-User and Product Roles
Page Management
Group Management
Blog Management
Forum Management
Wiki Management
Gallery Management
Calendar Management
Ideation Management
Additional Features

community.telligent.com/.../VC_2D00_CommunityMgmtBasic.mp4

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Wed, 05 Aug 2020 05:28:49 GMT

Revision 5 posted to Manager Training by Jon Allen on 08/05/2020 05:28:49

This content applies to Verint Community 11.x and later versions

Welcome to the Community Management Basics course for Verint Community.

The primary objective of the Community Management Basics course is to learn some of the basic concepts within Verint Community that will be used as you manage your online community.

After taking this course, if you would like to pursue more detailed Administrative training or if there is a need for Developer Training, our Verint Professional Services team offers in-person training options for both tracks.

The flow of this course will be such that I will cover a particular community management topic and then demonstrate that topic on our demo site. At the end of each learning module, I will provide you with an exercise in which you will perform many of the actions learned during the module on your own site. This way, you will get some actual hands-on activity throughout the course. During the time that you are performing the exercise on your site, please pause the course and then return back when the exercise is complete.

An important note regarding the hands-on exercises: You must have your own instance of Verint Community or a trial group from a Verint demo site to be able to participate in those activities. If you have any questions about obtaining Verint Community or if you have interest in other training options, please contact your Customer Success Manager or reach out to us directly.

Community Management Basics Learning Modules

Group Management
Page Management
Blog Management
Forum Management
Gallery Management
Calendar Management
Ideation Management
End-User and System Roles
Wiki Management
Additional Features

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Wed, 05 Aug 2020 04:58:24 GMT

Revision 4 posted to Manager Training by Jon Allen on 08/05/2020 04:58:24

This content applies to Verint Community 11.x and later versions

Welcome to the Community Management Basics course for Verint Community.

The primary objective of the Community Management Basics course is to learn some of the basic concepts within Verint Community that will be used as you manage your online community.

Community Management Basics Learning Modules

Community Management Roles - End-User and Product Roles
Group Management
Page Management
Blog Management
Forum Management
Wiki Management
Gallery Management
Calendar Management
Ideation Management
Additional Features

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Wed, 05 Aug 2020 04:54:01 GMT

Revision 3 posted to Manager Training by Jon Allen on 08/05/2020 04:54:01

This content applies to Verint Community 11.x and later versions

Welcome to the Community Management Basics course for Verint Community.

The primary objective of the Community Management Basics course is to learn some of the basic concepts within Verint Community that will be used as you manage your online community.

Community Management Basics Learning Modules

Community Management Roles - End-User and Product Roles
Page Management
Group Management
Blog Management
Forum Management
Wiki Management
Gallery Management
Calendar Management
Ideation Management
Additional Features

Tags: community management, training, administration

Verint Community Management Basics

Jon Allen — Wed, 05 Aug 2020 04:33:56 GMT

Revision 2 posted to Manager Training by Jon Allen on 08/05/2020 04:33:56

This content applies to Verint Community 11.x and later versions

Welcome to the Community Management Basics course for Verint Community.

The primary objective of the Community Management Basics course is to learn some of the basic concepts within Verint Community that will be used as you manage your online community.

Community Management Basics Learning Modules

Community Management Roles
Page Administration
Group Management
Blog Management
Forum Management
Wiki Management
Gallery Management
Calendar Management
Ideation Management
Additional Features

Tags: community management, training, administration

Manager Training

Jon Allen — Wed, 05 Aug 2020 04:26:48 GMT

Revision 1 posted to Manager Training by Jon Allen on 08/05/2020 04:26:48