Allowing users to download their own data can be a way to build trust with your users and is also a GDPR requirement. To allow users to export their own data, do the following:
- As an administrator, edit the User Settings page by using one of the following methods:
- Navigate the user settings page (/user/settings) -> Click the pencil icon -> Manage Site Theme -> Edit this Page
- Form the homepage, click the pencil icon -> Manage Site Theme -> Manage Pages -> Search for 'User Setting's -> Click the 'User Settings' search result -> Select 'Edit layout'
- While in page editing mode, find the 'Settings' widget and click the 'Configure' (cog) option on the widget
- Check the 'Show export option' option and publish the changes.
Users can now export their own data.
Additionally, administrators can export any users' data via user administration by editing the user and clicking More > Export Data.
In both cases, the export schedules a background process to collect the user's data and generate the export. The user requesting the export will then be notified by private messaging (if enabled) or email (if private messaging is disabled). If the initial attempt at notifying the requesting user fails, the requesting user is sent a system notification with the export download details.