Hello
When I create new members in the admin console, does the platform automatically send a welcome email to that user?
Thanks
Oli
Hello
When I create new members in the admin console, does the platform automatically send a welcome email to that user?
Thanks
Oli
Hi Oli,
If you have the New Member Experience configured to send an email, yes it will. (This is enabled by default out-of-the-box.)
Thanks Steven, how do I find out if this is the case?
Hi oliver,
you can find it out here Administration > Membership > New Member Experience.
Thanks Satish, I found it . Will the user's password be included in the email? I don't see it in the welcome email template.
If your site Account Activation Mode (found in Adminstration > Authentication > Authentication Options) is configured to Email, the generated password is sent in a separate email notifying the user of their account being created. Otherwise the user will have created their own password, which we do not store in plaintext.
Our mode is set to Automatic, so does that mean the users I created in the admin console will not receive emails with passwords in? I set the passwords when creating the users.
If account mode is set to automatic , the password that you had given in the admin console will be ignored and an auto generated pasword will be set to the account . The same applies for the user whose account is created using the Apis .
If account is set to automatic , in what ever way the user account is created ,an email will be sent to the user with username and password by default .
Thanks Satish!