Problem with the recommender widget - not functioning

I'm trying to add a recommender widget to provide additional recommended articles based on the person's history. I added the widget but nothing appears. I'm unsure how to resolve. 

Parents Reply
  • It's the same widget, just configured differently. When displayed as "Slider", it's that popup. The same widget also supports showing both recommended content and related content (either in slider or popup), but those are different data sources. When you see it working elsewhere on the site, it it showing related or recommended? If it is showing recommended elsewhere, it may just be that there are no recommendations for this particular combination of content and user?

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