Hi. We're not (yet?) a Telligent customer, but we are considering it to replace our on-prem JiveX instance. One thing that was super-useful was a dedicated Developers group where we could ask fellow devs for assistance, blog about tips / techniques, post examples, and generally get our geek on. That area would have all the documentation we'd need to get started on whatever we needed to do.
I've had a look round the Telligent Community site, and it doesn't seem be be structured like that. 'Ask the Community' ends up being asked to everyone, just for that version, etc. And there's no place just to talk about dev 'stuff'.
The dev docs you do publish look pretty decent, but there's no way to comment under a document to ask for further clarification, post your own examples, etc.
I haven't found any quick videos that give an insight into how to do anything (the videos on your YouTube channel are pretty old). I'm a big fan of the Chrome Developer channel which puts out bite-sized videos every other week, outlines what's in the new versions, etc.
What I think worked well when Jive were at the top of their game, was having a developer advocate who would do regular blog posts, answer questions, act as a conduit to the product + engineering teams, and generally look after the growing developer community. Is that something you do & I just don't see it?
Is all of this something you've been considering? Is there an appetite for this across your customer base?
Many thanks,
Matt.
