tag cloud widget not filtering properly

Question

Trying to configure the Tag Cloud widget in our community. We want to show specific tags, but not all tags. In this example, we want to filter to show 3 tags: adobe, ci bulletin, cloudcraze but when those 3 tags are applied, no content appears even though we have content with those tags. 
 
 I haven't been able to fully understand how the filtering is supposed to work from the documentation. It seems like it should show content with any of the outlined tags, but is it actually filtering by content with all 3 tags? If so, that is a poor design. 
 
 Please clarify.

Michael Monteleone · Answer

Understood. Yes, for some reason, the Tag Cloud widget does not currently expose the same OR option that the Tagged Content List widget does, even though the platform supports this. I've logged this as an issue. TE-14765 I've also attached a workaround customized version of the Tag Cloud widget that exposes this option. Fullscreen TagCloud-Widget.xml Download 0) #set ($filterTags = $core_v2_utility.Join(',',$currentTags)) #set($showBreadCrumbs = true) #end #if ($filterTags && $filterTags.Length > 0) $query.Add('Tags', $filterTags) $query.Add('LogicallyOrTags',$logicallyOrTags) #end #end #if ($core_v2_container.Current) ##if widget is on the site home page (on the root group page) then retrieve all tags #if ($core_v2_container.Current.ContainerId != $core_v2_group.Root.ContainerId) $query.Add('ContainerIds', $core_v2_container.Current.ContainerId) #end $linkQuery.Add('ContainerId', $core_v2_container.Current.ContainerId) $linkQuery.Add('ContainerTypeId', $core_v2_container.Current.ContainerTypeId) #end ## load tags #set ($tags = false) #set ($urlGenerator = false) #if ($applicationType == "Forum") #set ($currentForum = $core_v2_forum.Current) $query.Add('ApplicationTypeIds', $core_v2_forum.ApplicationTypeId) $linkQuery.Add('ApplicationTypeId', $core_v2_forum.ApplicationTypeId) #if ($currentForum) $query.Add('ApplicationIds', $currentForum.ApplicationId) $linkQuery.Add('ApplicationId', $currentForum.ApplicationId) #end #elseif ($applicationType == "Weblog") #set ($currentBlog = $core_v2_blog.Current) $query.Add('ApplicationTypeIds', $core_v2_blog.ApplicationTypeId) $linkQuery.Add('ApplicationTypeId', $core_v2_blog.ApplicationTypeId) #if ($currentBlog) $query.Add('ApplicationIds', $currentBlog.ApplicationId) $linkQuery.Add('ApplicationId', $currentBlog.ApplicationId) #end #elseif ($applicationType == "MediaGallery") #set ($currentGallery = $core_v2_gallery.Current) $query.Add('ApplicationTypeIds', $core_v2_gallery.ApplicationTypeId) $linkQuery.Add('ApplicationTypeId', $core_v2_gallery.ApplicationTypeId) #if ($currentGallery) $query.Add('ApplicationIds', $currentGallery.ApplicationId) $linkQuery.Add('ApplicationId', $currentGallery.ApplicationId) #end #elseif ($applicationType == "Wiki") #set ($currentWiki = $core_v2_wiki.Current) $query.Add('ApplicationTypeIds', $core_v2_wiki.ApplicationTypeId) $linkQuery.Add('ApplicationTypeId', $core_v2_wiki.ApplicationTypeId) #if ($currentWiki) $query.Add('ApplicationIds', $currentWiki.ApplicationId) $linkQuery.Add('ApplicationId', $currentWiki.ApplicationId) #end #elseif ($applicationType == "Unknown") #if($core_v2_application.Current) $query.Add('ApplicationIds', $core_v2_application.Current.ApplicationId) $linkQuery.Add('ApplicationId', $core_v2_application.Current.ApplicationId) #end #if ($core_v2_applicationType.Current) $query.Add('ApplicationTypeIds', $core_v2_applicationType.Current.Id) $linkQuery.Add('ApplicationTypeId', $core_v2_applicationType.Current.Id) #end #end #if ($showBreadCrumbs) #if($core_v2_tags.Current && $core_v2_tags.Current.Count > 0)

$core_v2_language.GetResource('AllTags')
$tag

#end #end #set ($tags = $core_v2_tags.List($query)) #set ($sortedTags = $core_v2_tags.Sort($tags, "%{ MinimumItemsPerTag = $minimumPostsPerTag, MaximumNumberOfTags = $maximumTags, CssClasses = $cssClasses }")) #foreach ($tag in $sortedTags) #beforeall #nodata #if ($filterTags && $filterTags.Length > 0) #elseif($noTagsText && $enableNoTagsMessage) #set ($noTagsText = $core_v2_widget.ApplyTokens($noTagsText)) #else $core_v2_widget.Hide() #end #end]]> ]]> All tags Application Contextual Tag Browser Enable No Tags Message Forums Ignore Filter Tags If set to true, the tag cloud will not be filtered by tags identified in the URL. This can be useful if the tag cloud will be shown on a 'Tag Browser' page. Link each Tag to Maximum Number of Tags Only the most popular tags, up to the maximum number defined, will be displayed. Media Galleries Minimum Number of Posts per Tag Only tags related to this minimum will be displayed. Text to Display when No Tags are Available (Nothing) Show Post Count If enabled, the number of posts referencing each tag will be shown with each tag. Site Tag Browser Tags to Filter by A comma-separated list of tags to filter the tag cloud by. Widget Title (Automatically Detect) Weblogs Wikis Displays a tag cloud. Tag Cloud Match ANY of these tags Options Sorry, but there are no more tags available to filter with. No tags have been created or used yet. Related Tags ]]> That being said, it's worth identifying what you're trying to achieve too. With your current configuration, the Tag Cloud will show tags related to Q419TestTag , i.e. tags that are added to content also tagged with Q419TestTag. If there's only one tag in the filter list, this new option to OR or AND will not make a difference. And if you're just trying to list content tagged with Q419TestTag, the Tagged Content List widget may be what you're after, instead..

Verint | Telligent Community · Answer

TE-14765: Tag Cloud does not expose logically ORing tags has been completed for 11.1.0