I recently upgraded our UAT environment from telligent v.9.2 to telligent v.10.1 and I receive this weird code error.
I succesfully upgraded the database, succesfully installed solr and the telligent job(also run the HealthCheck.ps1 script and it is succesfull).
I also copied our filestorage to the new installation web folder and gave it access rights.
What could the issue be? has anyone received this before?
p.s. I do have to mention that I have another telligent instance running on the same server, but I renamed the new Telligent Job and the new Solr
runs on another port.
This may be an issue with a stray preview mode enablement from a previous site or similar host. Could you try removing all of your browser cookies, restarting the site, and trying again?
Hi Ben, I have to say that the error occurs on different environments, I don't think it's a cookie/caching issue, but I cleared my browser and I restarted the site but I still get the same result
Its possible that you have a file in an unexpected location, for example, any non-folder in any of the following paths would potentially cause an issue:
Can you verify that you have no files in any of these locations? If this is the cause, I'll log a bug to resolve it, but you also shouldn't have any files in these locations.
If this doesn't resolve the issue, could you ZIP and send me the contents of your filestorage/themefiles folder for review? You can send me a link in a private message if you'd prefer.
Hi, I don't seem to have any files/folders at the paths specified, sure, I could send you an email with everything
Okay. I've sent you a private message regarding sending me the contents of your themefiles folder.
There were files in unexpected locations. I've logged the following bug to resolve this:
The workaround is to remove any files in the folders listed above, including hidden files.