Following on from my previous problem installing 10.1 on my development system I am following the instructions "How do I install Telligent Community?" I got to the end of the "Install Website" section at point 5 and browsed the site as suggested.
I received the following error which appears to be related to the theme.
I can confirm that I am running using SQL Server 2014 and .NET 4.6.2 well actually 4.7 now.
Your suggestions on what the problem is casing this issue?
It really seems like the install was not successful or something was missed or misconfigured , are you sure you followed every step including file permissions on your filestorage and web? Can you post your exact steps you took as well as all your config settings, app pool account and permissions and DB permissions?
Thank you for your feedback and taking into account your feedback and given I was spending many further hours on this issue I decided to start totally again just in case I had missed something.
The first time I used the SQL Install script I did not review all the messages only looking at the end where it said install successful, but this time I reviewed every entry and noted a lot of entries like the following:-
The module 'cs_Group_Add' depends on the missing object 'dbo.cs_Security_CreateGroupRoles'. The module will still be created; however, it cannot run successfully until the object exists.The module 'cs_Group_Add' depends on the missing object 'dbo.cs_Security_EffectivePermissions_Calculate'. The module will still be created; however, it cannot run successfully until the object exists.The module 'cs_Group_Add' depends on the missing object 'dbo.cs_Groups_UpdateGroupTags'. The module will still be created; however, it cannot run successfully until the object exists.The module 'cs_Group_Add' depends on the missing object 'dbo.te_SearchIndex_Update'. The module will still be created; however, it cannot run successfully until the object exists.
There was a large number of these entries which maybe correct or not. No mention was made in the installation guide.
So, is this my problem?
Nevertheless I continued following very carefully every line of the installation instructions and the only point I was not sure about was in the last sentence of section 5 headed "Grant Permissions" which said "You'll also need to go back and set permissions on the Database and Filestorage now the local accounts has been created." The question is "local accounts". What local accounts are they talking about here?
At the end of reinstalling the system I ended up with exactly the same problem I first highlighted.
The website account (app pool identity) will need to have Modify, Read, and Write permissions on the filestorage/ folder and all of its contents.
Without this, the first-run installation will fail and you'd see the error that you originally encountered.
After correcting the permission issue, be sure to restart the application pool for Telligent Community to ensure that the first-run installation is run again.
Thank you for your feedback, but I have to report that I still have the same error.
Clearly the error message is correctly stating null exceptions as the database does not have anything in it yet.
I have tried using the DefaultAppPool assigned to the new web site instead of the user IIS APPPOOL\forum2018 but I get the same result.
I can confirm that the filestorage folder has modify, Read and Write permissions for both users and the database has both users added. See image below
IIS AppPool\DefaultAppPool and IIS AppPool\Forum2018
Forum2018 is the name of the website.
In your previous post you stated "be sure to restart the application pool for Telligent Community to ensure that the first-run installation is run again" I must assume the first run installation has not run which I assume adds data to the database?
Please also remember that my development machine is running Windows 7 Ultimate with Service Pack 1
Do you have any further suggestions to help me resolve this issue.
The only data required to get the site running is the create community stored procedure (step 3 under Install Database). Can you verify that you have a single result when running the following query in your 10.1 database:
If there were an issue with the database connection string, you should have gotten a different error message. The message that you did get could mean that create community wasn't run or that the first-run install failed.
While you're in the database, can you also get the results of the following query and if there are records post them here? (or send them to me in a private message)
order by DateCreatedUtc asc
If there was an error during the first run installation, it should be logged here.