What role does or should the contact center play in the community.

What role does or should the contact center play in the community./blog/b/community-blogs/posts/what-role-does-or-should-the-contact-center-play-in-the-communityWhen it comes to a social community, many companies view their investment as a simple matter of outbound marketing. They view individual portions of their own organization as separate components without really considering from the customer’s perspectiveen-US14.0.0.586 14RE: What role does or should the contact center play in the community.https://community.telligent.com/blog/b/community-blogs/posts/what-role-does-or-should-the-contact-center-play-in-the-communityTue, 21 Jun 2016 17:21:43 GMT409c8cae-a89c-4833-b969-099e3952bbb4Former Member0<p>Good stuff Michael, it is amazing how much technology has affected the way that Contact Centers interact with users.  It is a much different world then when I started selling into the Contact Center back in 1999!</p> <img src="https://community.telligent.com/aggbug?PostID=1354738^AppID=2409^AppType=Weblog^ContentType=0" width="1" height="1">