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Why Go Social?
How to Plan
How to Succeed
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Telligent Community & GDPR
The General Data Protection Regulation (GDPR) takes effect in May 2018, matching fragmented data protection laws across the EU, expanding individuals’ rights and increasing privacy obligations. With fines of up to €20 million or 4% of glob...
Fri, May 11 2018
Communities Get Results - You Can't Escape The Facts!
I recently participated in an escape room team-building exercise with several of my peers and executive sales leaders. For those not familiar with Escape Room, it is a physical adventure game in which players work to solve a series of puzzles and rid...
Tue, Apr 3 2018
New Online Portal for Customer Support Cases
I’m happy to announce that Telligent will be using
as its new customer support portal. This will enable our customers to open support cases, interact with our support team , and see the status of all cases they, or their designat...
Mon, Oct 2 2017
How to Succeed:
3 Ways to Fast Track Community Growth
So, you’ve implemented this great community. You know it’s a fantastic idea. You’ve done the research and have seen how launching a community can successfully decrease calls into your company’s call center by a sizable pe...
Fri, Sep 22 2017
Telligent Community 10.1 Available
We're excited to announce general availability of Telligent Community 10.1. There are a number of significant updates in this version that we hope you will like.
Site Banner The Site Banner has been updated to support easy branding changes direc...
Mon, Aug 28 2017
Google MFA authentication Plugin
One of the most important aspects of the modern internet world is security so we have recently incorporated two-factor authentication in our open source code for Telligent, in this article I'll summarize how we achieved this.
Wed, Aug 2 2017
How to Plan:
Why should anyone join your community?
As a business, you have decided to engage more with your audience, and plan the community platform to follow through. But, how can you make sure you’re not left as the host of a party that no-one attends?Your planning starts with the needs of y...
Wed, Jul 12 2017
Add community functionality to Sitecore with Telligent Community
When it comes to integrating with Telligent Community, the questions I’m asked most are around integrating with Sitecore. I have compiled the majority of questions, with answers below, which provides useful explanation on what you can achieve w...
Fri, Jun 9 2017
Why Go Social?:
Social Marketing in an Online Community
Social Marketing in an Online Community Two key channels for social marketing include social networks and your website. Today, brands are using these two critical digital channels much more to increase their brand footprint. More than likely, you are...
Wed, Jun 7 2017
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